Sauerland Stern Hotel

3.0 / 5

•

Kneippweg 1, 34508

Reviews from Guests

3.0/5

308

Reviews

from real guests

naomikX7325EQ

Arrived without a booking and was able to get a family room. First room they gave us was not made up. Second room they gave us was dirty gooey stuff on wardrobe, splashes up the walls and around the...

Erika A

The staff with cero customer service training or education in all levels, the hotel is way more expensive versus what we thought was the hotel, everybody there cant smile or helpful, the only thing...

sigitoma

Food first night dinner was not too exciting. Some was already cold and dumplings dry and hard. The surprise came when the "minifridge" was not working. We could not put our chocolate in the fridge...

Facilities Details

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Laundry

Vending machine

Lockers

Microwave

Skiing

Ski service

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Snack Bar

Terrace

ATM on site

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Laundry

Vending machine

Lockers

Microwave

Skiing

Ski service

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Snack Bar

Terrace

ATM on site

9 Available Room Types

Privilege Room Plus

Towels

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Toiletries

Soundproof

Blackout curtains

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Clothes Rack

Hypoallergenic

Exterior corridor

Telephone

Sitting Area

Desk

Balcony/Terrace

Premium Room

Towels

Heating

Sleep comfort items

Non-smoking

Balcony/Terrace

Satellite Channels

Toiletries

Soundproof

Blackout curtains

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Clothes Rack

Hypoallergenic

Exterior corridor

Telephone

Sitting Area

Desk

Standard Double Room

Heating

Non-smoking

Satellite Channels

Soundproof

Blackout curtains

Wardrobe/Closet

Free Wifi

Hypoallergenic

Exterior corridor

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Toiletries

Separate shower/bathtub

Hair dryer

Daily housekeeping

Clothes Rack

Sitting Area

Superior Double Room

Heating

Non-smoking

Satellite Channels

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Hypoallergenic

Exterior corridor

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Shower

Toiletries

Hair dryer

Daily housekeeping

Clothes Rack

Sitting Area

Privilege Room

Towels

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Toiletries

Soundproof

Blackout curtains

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Clothes Rack

Hypoallergenic

Exterior corridor

Telephone

Sitting Area

Desk

Balcony/Terrace

Facilities Details

Pool and Spa

Spa

Sauna

Fitness Center

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Lockers

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Activities

Skiing

Entertainment and Family Services

Ski service

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Microwave

Designated Smoking Area