For many years, I have done training in a variety of hotels and venues, and very seldom have I experienced the level of high-quality service as I have this week at the Mercure.
As a trainer, I need someone to look after the logistics, refreshment, timings etc
This week I experienced amazing service and support from the team but especially from ADRIANO - he was amazing in every which way.
HE checked in with me at the start of the day to confirm details for the day, made sure I had coffee etc and throughout the day made sure everything was going according to plan
Then when it came to morning and afternoon breaks + lunch, everything was always on time and of a high quality
ADRIANO is a credit to the team - well done - be proud