City Kaiserhof

Had a reservation at this hotel but the event I was planning to go to was canceled. I contacted the hotel multiple times by email both in English and German to try and cancel or modify the booking...

Our friends room was to small double bed for 2 ! Not really better for one person ... Our room good size but could not have a bath because switch over was broken from shower to bath... was clean...

I had asked for a quiet room and they gave me a a room on the 3rd floor on the street side, which was not quiet at all. The location near the railway station is an advantage, although the...