Historisches Weinhotel Zum Grunen Kranz
3.0 / 5
Oberstrasse 42-44 53-57, 65385






Reviews from Guests
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3.0/5
210
Reviews
from real guests
Sightseer17418337426
1
/
5
Restaurant visit in the evening 01.05.2026
As the owner of a pension and catering business, I am involved in gastronomy throughout my life and have seen quite a few things as a qualified consultant. But what happens to the guest here as a "gastronomic experience" - in good Bavarian terms - under all the sows!
Mass handling of the worst kind. This is because neither the appliance-related kitchen equipment nor the staffing of the kitchen staff is nearly sufficient to be able to supply the excessive seating capacities in the interior and exterior areas in a reasonable time in terms of the organisation of the process. This deliberately, i.e. intentionally, puts up with stealing the guest's life time
-the guests are slicked into the premises like the oil sardines, so that there is no more room for a mouse. If sheep were to be confined in a pen like this, the animal welfare association intervenes immediately. The distance from table to table is less than 30 cm. Having familiar conversations: impossible! At the outbreak of panic, the devil is loose.
-first order of food at 7:30 pm - serve the main course after almost two hours waiting at: 21:15
-our order: Matjes with BraKart and green sauce as well as asparagus with Rheingauer cooked ham and potatoes. All no witchcraft - you'd think!
- Arrival of guests at the next table: 20:00, serve the main course beef fillet at about 21:00
-in the meantime, loud commotion between service and guests at the neighbouring tables due to unjustifiably long waiting times
- 2 pieces of matjes marinated to death, the half-baked fried potatoes lukewarm, the salad in disproportionate portion size with boring 0-8-15 dressing.
-the asparagus sloppily peeled, in the lower part woody, the salad in huge leaves that a cow would struggle with, the potatoes cold, the ham acceptable.
CONCLUSION:
Dear colleagues, dear owners/tenants!
Don't you feel so ashamed of your guests
to treat him shoddy and disrespectfully. Maximizing profits on devils come out and at any cost. Do you have no professional honor and self-esteem?
No wonder that the restaurateurs are regularly beaten down by the press and smashed into the pan.
And doesn't seem to me to have staff shortages and the usual argumentation smear!
We were only here twice: the first and the last time!
Avoid this place!
Gerrie58
5
/
5
Great 3 star hotel, definitely for the price.
We had a 3-day half board package and we liked it very much.
Location is top, beautiful in the center of cozy Rüdesheim and although it is not a 5 star stay there is nothing to complain about. The service was friendly, the room spacious and adequate and the food was just fine, very tasty and well cared for.
michaelkP4209AS
1
/
5
Too bad you can't award 0 points, because the 1 point is still too much. Rip-off par excellance!
We booked a three-day arrangement for New Year's Eve through Reisenaktuell.com. For 900 Eur you can certainly expect a lot, as we have already experienced positively in the past. This time it was unfortunately the worst case!
It started with the room. The room allocated to us was so small that the TV had to be on the closet. There was no other place for it. You couldn't fall over in the bathroom. Got something!
Requested at reception for a larger room - gladly also for an extra charge. We were offered a room in the annex, at no extra charge. Then we realized why. We should look at it and if it fits, we could take it. In the room were two loungers placed one behind the other, as next to each other the space would be quite narrow. We have put them together nevertheless. You got past it.
So decided on short notice, without looking further, the room swapped.
After a closer look it turned out that this was a storage room! Photos I have attached. Everyone can see for themselves whether this justifies a price of 300 Eur/night.
From hanging radiator covers to a permanently musty-smelling bath, a half-torn towel rail, visible dowel holes, obliquely mounted fan, broken clothes hook, screw deposit in the cupboard, dirty wallpaper to the window view of a terrace staring with dirt and debris.
The room. Let's move on...
Dinner on the first night was delicious. You have to say. However, the positives already end there.
Breakfast the next morning. Praise was given to 'rich'. Well, four kinds of sausage, no salmon, fruit just apples, no bananas, no oranges - nothing. This is better for 3-stars.
The 6-course dinner on New Year's Eve then dragged on from 7:30 to 11:30 p.m. The kitchen was clearly overloaded. The food was okay, but also not overly great. It's just lukewarm at times.
Live music was advertised in the evening. They were also in the form of a pianist, who could only be guessed at in our dining room (around the corner three steps down). He then came down to us later with accordion to have fun for 10 min. After that he had disappeared again and was not heard from again.
Breakfast on New Year's morning was like the day before. With the difference that the responsible serviceman had obviously not slept enough, because a 'good morning' and a friendly face were misrepresentations. Instead, she walked around grumpily in private clothes. Well, it's not possible in a 3-star hotel. Our opinion!
Dinner at New Year's also brought a few highlights to round off the picture.
Avowed from 7 pm then the first course came shortly before 8 pm! Then, according to FIG. Menu menu of the salad of the second appetizer, the bread was only handed in after request, the main course was only lukewarm and the dessert lacked the ice cream that was supposed to be handed to the apricot dumpling.
The last morning
After breakfast, the hotel went on a holiday break. Which you noticed. There was no more bread for the - anyway already Spartan- breakfast buffet Only two kinds of rolls. And again, the same rude service person. No good morning, no nice look. Inappropriate clothing.
The same lady was apparently aware of the hotel's shortcomings, because it wasn't even asked at checkout if everything was okay.
Today I wanted to vent my heart when traveling. The lady on the phone just wasn't willing to hear me out. I have to submit this by e-mail.
Well, I will do the same with the remark that you can safely delete my customer data from the system, because whoever sells such rip-offs and is not even able to check the quality of their offers is clearly out of place in the industry and has lost me as a customer forever!