Grand Hotel Binz

3.0 / 5

•

Strandpromenade 7

Reviews from Guests

3.0/5

289

Reviews

from real guests

Frankowi

The hotel has an absolutely top location, the rooms are very large, the staff is friendly and accommodating, and the breakfast is good. We did not use any other services. Nevertheless, only two stars because the hotel would need to be completely overhauled. It starts in the terribly dark underground parking garage and then continues through the elevator, foyer, hallways, room furnishings, and bathrooms, all the way to the restaurant and bar. Everything is decades old, very outdated, and above all, heavily worn. We found that very unfortunate and absolutely unworthy of a 5-star Grand Hotel.

Brad333Toskana

We did not stay at the hotel but stopped by the terrace for coffee and cake. With regard to the standard of a 5-star hotel, we felt that the overall condition of the terrace in terms of cleanliness and planting could be improved. The seat cushions were also not particularly clean. The cake was delicious and so was the coffee.

Lauraa_Luccia

I absolutely cannot recommend the Grand Hotel Binz based on my personal experience. The rooms look old and dirty. There was a huge stain on the sofa. If the housekeeping staff didn't notice that, I wonder what else they overlooked. The room had an unpleasant smell. But now to the (biggest) point of criticism. I very much hope that all animal and nature lovers will avoid this hotel in the future: During my stay or my visit, I observed that there were several dead birds in the nets attached to the garage ceiling. It is a protected bird species, and the veterinary office even advised me to file a complaint against the hotel. The birds probably died an agonizing death in the nets. As a result, I asked the hotel several times, both verbally and in writing, to remove the nets or to find a solution that I consider more animal-friendly to protect the cars. Instead of an agreement or a constructive exchange, I received a letter from a lawyer after my inquiry. I found this reaction additionally disappointing. My review is based on these personal experiences. Everyone can form their own opinion from this. I would have liked an open dialogue and a solution to the problem.

Facilities Details

Pool

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Parking (limited spaces)

Shuttle Service (free)

Garden

On-site accessible self parking

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

Horseback Riding

24-Hour Front Desk

Library

Turkish/Steam Bath

Smoke-free property

Elevator

Self Parking

Desk/workspace

Terrace

Hair/Beauty Salon

Concierge Service

Pool

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Parking (limited spaces)

Shuttle Service (free)

Garden

On-site accessible self parking

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

Horseback Riding

24-Hour Front Desk

Library

Turkish/Steam Bath

Smoke-free property

Elevator

Self Parking

Desk/workspace

Terrace

Hair/Beauty Salon

Concierge Service

5 Available Room Types

Baltic Deluxe with roof top terrasse

Heating

Non-smoking

Patio

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Toilet

Kids shampoo

Toiletries

Slippers

Balcony/Terrace

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Comfort Double Room, Garden View

Heating

Non-smoking

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Toilet

Kids shampoo

Toiletries

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Signature Penthouse, 2 Bedrooms (Maisonette)

Signature Penthouse, 2 Bedrooms (Maisonette)

Heating

Non-smoking

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Toilet

Kids shampoo

Toiletries

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Fireplace

Sitting Area

Free bottled water

Room service [24-hour]

Comfort Double Room, Terrace, Garden View (Country View)

Comfort Double Room, Terrace, Garden View (Country View)

Heating

Non-smoking

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Toilet

Kids shampoo

Toiletries

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Baltic Deluxe Balcony Lakeview

Heating

Non-smoking

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Toilet

Kids shampoo

Toiletries

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Turkish/Steam Bath

Sauna

Fitness Center

Parking and Transportation

Parking (limited spaces)

Airport Shuttle (free)

Shuttle Service (free)

Bicycle Rental

Airport Shuttle (surcharge)

Self Parking

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Horseback Riding

Entertainment and Family Services

Smoke-free property

Shops

Hair/Beauty Salon

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

On-site accessible self parking

Pool

Elevator

Desk/workspace