Pension am Schloss

Booked a double room for one night. We had to turn the corner into Heinrich Mann Street. Room on the ground floor, just to the right at the main entrance to the street. Street only cobblestones. Other room facing the courtyard reportedly not available. Room approx. 14 sqm, bathroom approx. 1.5 sqm. Practically furnished, but okay. Off. At 5:00 a.m., sleep was unthinkable. Price of 104 euros disproportionate. However, the location is 1a.

We were going 2 adults and a teenager. Stayed in a nice apartment overlooking the castle. Very good location, parking right next door (with payment). Close to Shopping and sights - tram just outside the hotel but we didn't hear it as our apartment wasn't out to the road. Friendly, service minded staff.

We arrived at the Pension am Schloss on the 17th of September 2020. We had a reservation to an apartment for three nights, made through hotels.com I even recieved a confirmation from hotels.com the day before arrival, confirming that everythng was fine. However, Pension am Schloss denied any knowledge of this reservation and said that the hotel was fully booked. I called hotels.com and spend app 4 hours communicating with them. Hotels.com tried to get in touch with Pension am Schloss but they refused to take any calls from hotels.com In short: This hotel does not respect reservations made beforehand, so it is advisable to find another place in Schwerin.