Best Western Ostertor

We stayed two nights for 378 euros including parking and breakfast there, but wonder: Where's the plus of the Best Western Plus? Room was not made - you have to explicitly request this, otherwise nothing happens, the full price is of course due anyway. Apart from: Also the breakfast is more minus than plus. Cheese and sausage selection is below average and not high quality, ham was still available, nuts/seeds are missing. At Best Western Plus you should assume that you get something better, but unfortunately not here

We had a very good stay in a neat room. Very helpful staff and very friendly. The breakfast was definitely fine yet we missed that little bit more but that is personal. The hotel is very well located. The restaurant was cozy and very good food.

All good, hotel and staff. There was a problem with the air conditioning, this would be solved quickly and easily. Always happy :-)