Excelsior Ernst

Beautiful, luxerious hotel in a great location near the main train station and right across from the iconic cathedral. The hotel is very nice and has an excellent service staff. We did have a couple electric problems with our room which is why I am rating as 4 star instead of 5. When we notified the staff, they moved us to an upgraded room right away. Our only regret was not registering our complaint sooner in our stay.

We thoroughly enjoyed every aspect of our stay. The hotel is extremely well located by the main train station and the cathedral, as well as museums, restaurants, and sites in the city. The hotel's accommodations were immaculate and very comfortable, and the breakfast service particularly stood out to us. However, the most impressive aspect of the hotel was the staff. Every member of the staff consistently went above and beyond to ensure that alll of our needs were met and that our stay was amazing. This stay was truly one of the best experiences we have ever had in any hotel.

Top family hotel! Great little extras for the young guests! We were completely satisfied and would love to come back!