Hotel Cascade

3.0 / 5

•

Kaiserswerther Strasse 59, 40477 Dusseldorf, Germany

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Reviews from Guests

3.0/5

49

Reviews

from real guests

Trip624986

1

/

5

Unfortunately a bad experience with the reception. After I had to cancel a reservation via booking because one person would not stay in that hotel, I was contacted by email and telephone. I received confirmation of this by email, including a PDF file. However, upon arrival it turned out that the reservation was not in the system. The lady behind the reception made no effort to help us and just shrugged her shoulders. In the end the excuse was that I had not confirmed the confirmation, even though this was never requested. That something can go wrong, that can happen. However, the way this was handled is very disappointing.

BexterDarwen

3

/

5

Warm welcome by most of the staff. Hotel is very convenient for tram and proximity to Messe. Generally decor is dated and could do with a refurb. Room was reasonably comfortable. Although very dark at night, with inadequate lighting. Bathroom was cramped. Bar is poorly stocked. Breakfast was in a small room, quite a large selection of food and special coffees were available if you asked. Rated poor because of the extremely high price compared with the quality of room/hotel.

dianneandtrevor

4

/

5

Very comfortable hotel, staff very friendly and could speak English. Good location, bars and restaurants 2min walk away. . Breakfast was excellent. Only draw back there was no tea/ coffee facilities in the room.

Facilities Details

Free Wifi

Laundry

Newspapers

Baggage Storage

Parking (limited spaces)

Express Check-in/Check-out

Business Center

Smoke-free property

24-Hour Front Desk

Snack Bar

Ticket Service

Elevator

Self Parking

Terrace

Concierge Service

Free Wifi

Laundry

Newspapers

Baggage Storage

Parking (limited spaces)

Express Check-in/Check-out

Business Center

Smoke-free property

24-Hour Front Desk

Snack Bar

Ticket Service

Elevator

Self Parking

Terrace

Concierge Service

4 Available Room Types

Double Room

Double Room

Double Room

Double Room

Double Room

Double Room

Double Room

Double Room

Double Room

Towels

Heating

Non-smoking

Free Wifi

Soundproof

Slippers

Private bathroom

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Toiletries

Daily housekeeping

Iron

Bidet

Clothes Rack

Sitting Area

Desk

TV

Free bottled water

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Comfort Double Room

Comfort Double Room

Comfort Double Room

Comfort Double Room

Comfort Double Room

Comfort Double Room

Towels

Heating

Non-smoking

Free Wifi

Soundproof

Slippers

Private bathroom

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Toiletries

Daily housekeeping

Iron

Clothes Rack

Sitting Area

Desk

TV

Free bottled water

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Single Room

Single Room

Single Room

Single Room

Single Room

Towels

Heating

Non-smoking

Free Wifi

Soundproof

Slippers

Private bathroom

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Toiletries

Daily housekeeping

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Desk

TV

Free bottled water

Room service [24-hour]

Comfort Single Room

Comfort Single Room

Comfort Single Room

Comfort Single Room

Comfort Single Room

Towels

Heating

Non-smoking

Free Wifi

Soundproof

Slippers

Private bathroom

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Toiletries

Daily housekeeping

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Desk

TV

Free bottled water

Room service [24-hour]

Facilities Details

Parking and Transportation

Parking (limited spaces)

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator