Thiesmann´s Hotel & Restaurant

Unfortunately, we are totally disappointed. We haven't lived this bad in a long time. The beds too soft, the room was really dirty. Especially under the beds and behind the curtains has not been cleaned for a long time. We also had a thick black spider in bed. Breakfast was also a disappointment. It was little choice, totally unlovingly presented and monotonous. We can not recommend the hotel. 4 stars? Never.

Our five night stay at Thiesmann’s Hotel should have been an enjoyable break. The room was spacious and reasonably well appointed but any attempt at sleep ended in disaster due to the poor quality of the beds. The mattresses were thin, provided almost no comfort or springing on top of a divan base which was of a simple particle board box, the most basic and cheap type. Both of suffered from bruised and sore hips which sleeping on our sides or a sore back due to contact with the box divan. After three sleepless nights we found alternative accommodation and moved elsewhere. At no time could we find any member of the management team in order to raise our concerns, the only members of staff appeared to be the breakfast room staff. The establishment appeared to run by itself. Neither was the cost of accommodation less than other similar establishments in the locality. We moved to the Hilton which was paradise by comparison. We cannot recommend Thiesmann’s under any circumstances, their responds via the booking agency was to dismiss our complaints without comment.

Comfortable rooms. Reasonable location, in residential area about 15 minute walk from downtown Mülheim, very convenient for Max Planck Institute. Malfunctioning wireless, denied by reception, confirmed by other guests. Ho-hum breakfast during weekdays, poor on week-end.