EHM Cologne Airport Troisdorf

The staff are so unfriendly and felt like an inconvenience. Appauling service. The Management need to review their people skills. The rooms are actually ok but need to train staff on hospitality and...

Shocking hotel. This hotel is terrible the service is rotten, the breakfast, dry stone like rolls. Little food put out for guests. When asking for things you are treated like an inconvenience. Seems...

Terrible staff ... Unfriendly and rude, poor communication and arrogant attitudes. No flexibility. No Christmas spirit. Do not advise. Worst hotel I have stayed in. Staff think customers are there to...