Harzer Kultur- & Kongresshotel Wernigerode

4.0 / 5

•

Pfarrstrasse 41

Reviews from Guests

4.0/5

348

Reviews

from real guests

mathilderasmineb

The hotel is fine with good rooms. The buffet breakfast is the same every morning, which becomes a little boring after three days. The evening buffet, on the other hand, has more variation. The playroom is very dark and not very cozy, and there is a lack of seating for the adults.

387espenl

Great hotel and staff. We had two rooms on 4th floor with excellent location and standard. Shiny clean and beautiful location. Short walk to all amenities, restaurants and the Brockenbahn. You will not regret booking this hotel. Parking in the garage right next to the hotel. Tesla Destinaton charging in the garage at no extra charge. For the rest, Wernigerode is a city that everyone should visit. Fantastic architecture and well-maintained buildings.

andrewdI5871MX

We stayed five nights as part of a Railtrail group. The reception staff were friendly and helpful, the room warm and comfortable and serviced daily. As two vegetarians we were bitterly disappointed with the evening meals each day, the food was frankly appalling. There was no dedicated vegetarian dish and we had to make up a meal from the vegetables provided for the main meat or fish dish. The desserts became monotonous comprising a choice between two different flavoured mousse-like substances each evening. The cheese board was limited in choice and no bread or biscuits provided. There were no replacements of any dish, and we were specifically told that the petit-fours were only produced in a small quantity. We were allocated to the seven-thirty sitting and formed the impression the menu on offer was that remaining from earlier diners. We spoke to our tour manager of our dissatisfaction but recognised any solution was not in his hands. All together we felt we had stayed in a four-star hotel with the catering standards of a bygone era.

Facilities Details

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Vending machine

Wired Internet

Skiing

Kids facilities

Ski service

Bicycle Rental

Ticket Service

Baggage Storage

Ski School

24-Hour Front Desk

Daily Housekeeping

Snack Bar

Offsite Parking discounted rates available

Desk/workspace

Terrace

Concierge Service

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Vending machine

Wired Internet

Skiing

Kids facilities

Ski service

Bicycle Rental

Ticket Service

Baggage Storage

Ski School

24-Hour Front Desk

Daily Housekeeping

Snack Bar

Offsite Parking discounted rates available

Desk/workspace

Terrace

Concierge Service

Discounts recommended for you

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6 Available Room Types

Comfort Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Kids shampoo

Satellite Channels

Iron

Soundproof

Laptop workspace

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Roll-in shower

Telephone

Desk

Internet [LAN]

Room service [24-hour]

Comfort Duplex

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Iron

Soundproof

Laptop workspace

High floor

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Telephone

Sitting Area

Desk

Internet [LAN]

Interconnecting Room(s) Available

Room service [24-hour]

Double or Twin Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Iron

Soundproof

Laptop workspace

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Telephone

Sitting Area

Desk

Internet [LAN]

Room service [24-hour]

Family Room with Bathtub

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Iron

Soundproof

Laptop workspace

High floor

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Telephone

Sitting Area

Desk

Internet [LAN]

Interconnecting Room(s) Available

Room service [24-hour]

Family Room with Shower

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Soundproof

Laptop workspace

Wardrobe/Closet

Hair dryer

Free Wifi

Daily housekeeping

Roll-in shower

Telephone

Desk

Internet [LAN]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Sauna

Fitness Center

Parking and Transportation

Bicycle Rental

Offsite Parking discounted rates available

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Skiing

Ski School

Entertainment and Family Services

Kids facilities

Ski service

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Designated Smoking Area

Coffee/tea maker

Desk/workspace