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Reviews from Guests

4.0/5

tripadvisor

630

Reviews

from real guests

86lutzf

4

/

5

Location: The hotel is very centrally located to almost all noteworthy destinations; it couldn't be better. Room amenities: The rooms are small (about 16 square meters) and somewhat adequately furnished. There is little storage space (closet), and for a double room, one should bring the most important items in bags. Storage options in the tidy bathroom are also rather limited. In my opinion, at least two more wall hooks are missing. The flat-screen TV is permanently mounted on the wall and does not allow for any adjustment for side viewing angles. Wi-Fi works without any issues. I see a problem with the central switch at the room entrance. When you remove the room card from the slot while leaving, the entire room shuts off electrically. This means that the charging mobile phone no longer receives power, making reliable charging impossible. Yes, I know that this is not solely the fault of this hotel, as it is common in hotels for the main switch to turn everything off (except for the air conditioning). However, just because it is the case everywhere does not make it better! Point of criticism 1: Unfortunately, all rooms seem to be equipped with dark and patterned carpeting, which I find quite problematic from a cleaning perspective. Since dogs are also allowed (!), I consider this feature to be unpleasant and inappropriate. A light vinyl flooring allows for effective cleaning and is significantly more hygienic than an indeterminate carpet. I found that to be poor. Hotel amenities in general: Due to the hotel's location, the parking situation under the hotel is rather inadequate. The occupancy display shows "Occupied," even though there are still many parking spaces available in the underground garage. Solution: Once a day (preferably at the same time), a "Parking Officer" from the hotel should count both the occupied and free parking spaces in the garage and inform Q-Park either by phone or other channels, so that this company can correct the occupancy rate. Then the external display and occupancy will match again. The daily fee of €22 is already "steep," but other parking garages also like to charge €30 per day for that. The registration process urgently needs to be optimized for customer-friendliness, i.e., needs-based. It cannot be that there is a line before check-in/check-out to present one's concerns, while behind the registration desk, there is an overwhelmingly overwhelmed staff member standing alone and giving a very insecure impression while operating the booking computer. I do expect that additional staff should be available to avoid bottlenecks of this kind. Breakfast: I completely do not understand why visitors are upset about this and consider the price of €17 per person to be overpriced. What do these people expect? Considering the offerings, I find the requested price to be reasonable. ... and whether scrambled eggs, fried eggs, or onsen eggs need to be included, I will leave that open. I do not expect any sparkling wine service, caviar, or smoked fish (trout, salmon, eel). The offer for the requested amount is reasonable, as it allows for enough food to be consumed until even the last glutton is satisfied. What I believe is more justified is the furniture provided for breakfast. The lobby is certainly good for an evening, cozy drink, but rather unsuitable for breakfast. Cocktail tables are rather a poor choice, especially since they are grouped with chairs of varying heights, which encourages one to have breakfast in a crouched position. There is also a larger table with "normal" bar seating, but that is simply too little. For older individuals, the predominant furniture for breakfast is more of a torment than a benefit. Conclusion: I can only recommend the hotel (solely due to its central location). The points I have critically noted above should be relatively quickly eliminated (except for the vinyl flooring in the rooms), yet it is still a good hotel. The rooms are small, clean, and offer (with a few exceptions) a good place to stay. Therefore, my warmest recommendation.

Bjoern_N17

4

/

5

The hotel is in a prime location in Dresden and has its own underground car park. Typical Motel One standard, the lobby and bar stand out positively. All in all a good hotel for appointments or excursions in Dresden.

Herr_Pferd_reist

5

/

5

Central location for visiting the Semper Opera or as a starting point for exploring the city. The Dresden Zwinger is directly opposite and the old town with its sights is only a few minutes walk away. The hotel is very modern, the rooms adequately equipped. Breakfast we didn't use anything as there are many great local opportunities in the area. However, in the evenings we still enjoyed a snack at the well-stocked bar (especially gin). The only criticism: For rooms facing the street, you should keep the windows closed even in summer. It is, due to the central location, very loud (street noise). But the windows are well insulated. Overall a recommendation.

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Facilities Details

Internet Access in public areas

Free Wifi