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Reviews from Guests

3.0/5

tripadvisor

136

Reviews

from real guests

michaelkS2628OG

2

/

5

Unfortunately, no cigars are allowed in the smoking bar, only cigarettes. Note from a very unfriendly waiter. Too bad, they should have told us right away and not only after we had ordered 2 overpriced glasses of wine. Simply point it out at the entrance or via table displays. Then it is better to smoke in Bar 54 and be served very kindly.

wbarnim

4

/

5

Nice historic hotel with lot’s of art nouveau details. The location directly on Westerland’s beach promenade and the high street is unbeatable, if you want a bit of a more urban setting for your Sylt holiday. Staff is friendly, competent and helpful. We appreciated the free pick up and drop off at the train station and we loved our ocean facing room. We also really enjoyed watching the sunset over the North Sea from the terrace. It was great thar the concierge organised us a rental car and took care of all the details. The only small issue we had is that we weren’t fond of breakfast. It was quiet limited, missing even some German staples like Mett, Fleischsalat or Rosinenbröchen and really offering very little for international visitors who are used to a cooked breakfast. I am also not sure it is so great that you have to wait for kitchen staff to come out to get a piece of the better cold cuts and cheese. We gave up on it on our second day because we waited too long for that, which we felt was the purpose of this arrangement. There was soup available on the breakfast buffet and you can order eggs in different styles and after asking we could get some cooked sausages on the second day, which we appreciated. So the hotel does try but it was still overall unsatisfying. We had a nicer breakfast at a local bakery. We did have lunch at the hotel on the first day and then decided against dinner because we were not really impressed with the taste of the dishes Everything else though was good. We wanted to especially compliment our housekeeping lady Mrs. Ya. She was very attentive and even booked us a table at a local Thai restaurant and left us a very sweet good-bye note. So overall a decent hotel at a great location and with friendly good service. We had a pleasant stay, and especially appreciated the efforts of the staff but at the price point it would have been nice if the overall experience would have been a little bit more then the mid of the road 5-Star experience.

Tresselt

5

/

5

Upon our arrival, we were warmly welcomed and first given a tour of the house. During this, we were able to admire the Art Nouveau furnishings and the refined elegance in all the rooms. We were surprised that smoking was allowed in the bar. But it probably goes with the territory that one enjoys a good cigar and a whiskey to leisurely pass the afternoon there. The bartender certainly knows his business: We ordered a Mai Tai as a happy hour drink and sat outside on the terrace. The Mai Tai was almost as good as the one at the Mai Tai Bar of the Royal Hawaiian Hotel in Waikiki. The terrace with the beach chairs and the beautiful view of the beach and the promenade of Westerland is the ideal place for a stylish afternoon coffee. We received room 292 on the 4th floor with a view of the city. The room at this height had the advantage that one did not hear the noise of the shopping street, but the disadvantage that we were already awakened at sunrise by the screeching of the seagulls nesting on the rooftops. The room was carpeted, decorated in Art Nouveau style, and had a well-stocked minibar, which even included a small bottle of our favorite Ruinart Rosé champagne. We had not experienced that in any hotel before. Upon arrival, there was a bowl of fruit and pastries on the small side table next to the upholstered chairs. We had not experienced that in any hotel before. A bottle of sparkling water was on the small secretary desk that was supposed to function as a writing desk. Unfortunately, there was no lighting above it, and the only available outlet was located down on the wall. Modern technological advancements such as USB outlets or a large-format TV were missing, as they would have likely spoiled the room's style. At least there was a digital clock on the nightstand. The password-protected Wi-Fi was very neat and had good bandwidth. In the speed test, I achieved a download speed of 145,115 kbit/s and an upload speed of 82,846 kbit/s. The beds were super comfortable, and all body care products were available in the large bathroom. The washbasin was made of porcelain due to the Art Nouveau style and matched the ambiance perfectly. The large modern shower was comfortable but was out of place because the floor was made of vinyl, which did not fit either in material or function. That was a pity. We really liked the culinary offerings, which were fitting for a 5-star hotel in every respect: The service in the restaurant, which had red carpet flooring, was excellent and person-oriented, and the quality of the food was outstanding. The breakfast buffet was lavish and left nothing to be desired. In the Art Nouveau surroundings, one felt royally served. We did not try the sauna area, but we will definitely try the bathrobes with the gold-embroidered Miramar logo on our next visit.

Facilities Details

Airport Shuttle (free)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Casino

Newspapers

Parking (limited spaces)

Swimming pool

Windsurfing

Garden

Bicycle Rental

Ticket Service

Towels

Yoga room

Baggage Storage

Horseback Riding

24-Hour Front Desk

Library

Smoke-free property

Elevator

Self Parking

Terrace

Computer station

Concierge Service

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7 Available Room Types

Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View
Suite, Sea View

Suite, Sea View

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Double Room, Sea View
Double Room, Sea View
Double Room, Sea View
Double Room, Sea View
Double Room, Sea View
Double Room, Sea View
Double Room, Sea View

Double Room, Sea View

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Suite (Landseite)
Suite (Landseite)
Suite (Landseite)
Suite (Landseite)

Suite (Landseite)

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Double Room (Landseite)
Double Room (Landseite)
Double Room (Landseite)

Double Room (Landseite)

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Single Room (Landseite)
Single Room (Landseite)
Single Room (Landseite)

Single Room (Landseite)

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Fitness Center

Sauna

Parking and Transportation

Parking (limited spaces)

Bicycle Rental

Airport Shuttle (free)

Self Parking

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Windsurfing

Horseback Riding

Entertainment and Family Services

Casino

Smoke-free property

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Swimming pool

Garden

Towels

Yoga room

Elevator

Computer station