Eri Studios

My experience with this particular property was especially problematic in terms of booking management and communication. Booked via Booking with a partial prepayment, which was paid normally for the first night. After a failed charge of my card, which was made in the second year for the remaining amount (on the 2nd night), the reservation was automatically canceled. The next day in the morning I contacted the property to tell them that there was a problem with my card and that the transaction was not made and expressing clearly my intention to pay the remaining amount in order to maintain the stay. During the communication, I was initially falsely stated that the room is no longer available. When I pointed out that the same room appeared available on the booking platform but also their own at the time, this position was abandoned without further insistence and replaced by different explanations. Then I was informed that it was not possible to resume the reservation or pay directly, but that a new reservation would have to be made via a platform (I was suggested to use their own reservation platform) for all nights. This practically means that, in order to make a two-night stay, a re-payment for both nights would be required, while the pre-paid amount from the first booking would be retained by the property. After my contact with the property, which aimed at the immediate resolution of the problem since the reservation concerned the next day, I called booking which contacted the property in order to ask not to cancel the reservation but to make the payment and solve the problem and their answer was no. The result is keeping money without providing a service and refusing a reasonable solution, despite the direct communication (within a few hours) and the intention of settling the pending the next night. Taking advantage of the policy and claiming that they may not be able to book a room on their own but only through the platform, they preferred to seize 40 euros rather than be treated professionally and humanly. The above practices leave serious questions regarding transparency and customer management.

Came on vecations with my dad. Found room with bed in kitchen and in the bedroom same price as the classic room and This was really nice. Nice place to relax, few set bucks with the room but the owner fixed everything!!!, over all it's an old cozy house. However The view is AMAZING... My dad would relax outside for hours and I believe if you want to just relax This is a lovely place to book. It's a bit above the village, personally I like to walk so this was not an issue for me, however we came with a motorbike and it was less than a minute up. If you want my advice, if you are adventurous and like to see the island. A motorbike is the best way. The roads are bit smaller than usual so this is the best!!! And This was a good place to stay!!! So give it a try Also in my opinion the price is really good.. we stayed a week and payed half the price we where expecting for our vecations and This allowed us to do even more... The island is expensive in general so being relaxed with our stay was perfect .

I stayed in this studios for a few days. When i left the studio the owner asked through Booking that i pay him 70€ for cleaning the sheets and bed covers!!! They send me photos there was nothing special just cleaning and i asked him to send me receipt for the cleaning so that the price was justified he didn’t do it of course. I just saw he charged me and took the money from my account without my agreement!!! I feel also robbed about all this story.... of course he said we didnt tell him about our dog but it said to be dog friendly and that’s why i choose it so if there is problem with dog just dont mention you are dog friendly!!! We were two in the studio and its the price for a studio that i booked so after he said i just told him i was alone it shouldn’t change the price..., i just feel he wanted to make more money from our stay. I never had such a bad experience before! Plus the cleaning is not done everyday as they say! They don’t put soap or toilet paper every time!