Keramos

At the entrance of the Hotel Keramos, on the charming little shaded terrace, an inscription in Greek on a wooden board: "Welcome to our family". If beautiful Cretan hospitality has a family, then it is precisely here! Welcoming is warm. You can feel enthusiasm in kindness. Velina, Michalis and Eleni have only one ambition: to please you, to make you love their village and their region. And they do it perfectly. When you leave the hotel, you only have one wish: to return very quickly to find their smile and all their little gestures of kindness. The hotel is also comfortable, with all the desirable amenities, at a very reasonable price. In addition, you can experience a day at the family farm they run: it is the guarantee of an interesting and pleasant stay. Don’t hesitate to ask them for any information you may wish: they will be happy to give it to you!

Family hotel in the center of the village, extraordinary value for money, nice rooms, ours with a beautiful flowered balcony. Air conditioning, shower. The very small rooftop pool, tub type

Contrary to the reviews of other travelers, our welcome was, at best, botched, apart from telling us that the pdj was extra 8€ (while it is indicated at 7 in the room), NOTHING, we were quickly given our keys and showed our door and basta, no information, we really had the Impression to disturb them, and even though we passed several times a day in front of the reception, we were never greeted, except on the last evening after 8pm, to tell us that the Pension had a rooftop pool, far too late to enjoy it The reception was so bad, we skipped breakfasts and bought something to stay in the village bakery and coffee at Zarous, which were very friendly, and with excellent products. It’s to the point where when I read the reviews saying that these are the most adorable people they’ve met, that they’ve had an exceptional experience, that it’s tears in their eyes that they left the Pension, I think I probably had the wrong Pension. And unlike the others, no oil or gift at Check-out and we stayed 5 days. Unless it takes several weeks to deserve normal treatment. When I left, it did not hurt me, quite the contrary. As for the room, it is correct for the Award, clean at least on arrival (because never cleaned, not even emptied garbage cans), functional air conditioning, small balcony, kettle with just sugar and no coffee, functional fridge, comfortable bedding. No cleaning throughout the stay (5 days), including emptying the toilet paper bin, very poorly soundproofed room, and noise from 4am. No soap in the bathroom, broken shower attachment. Disgusting kettle, black and full of limestone, impossible to clean. For positive points: Free parking, functional air conditioning and good location. In short, a Pension just right but where I would have preferred a self-checking, and stay only one night, if not not come. I was happy to leave and I would not go back. Perhaps we came at the wrong time wherever we were received by the wrong person, unless the reviews were wrong, because I found absolutely nothing that the other reviews say, even the so-called exceptional pdjs, are nothing more than a buffet. We did not take it but visited the room in the morning, nothing transcendent as explained in the other reviews. Travelling in Crete and throughout Greece several times a year for the past 10 years, this is one of my worst experiences, far from the hospitality and hospitality we are used to. A bad experience.