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Reviews from Guests

4.0/5

tripadvisor

6,846

Reviews

from real guests

lawrencelN4463ER

5

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5

I had with my partner a relaxing massage at the spa hotel! All experience was brilliant! Thanx a lot!

sabse66

4

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5

We traveled as a family (mother, daughter with 2 grandchildren aged 1 and 4). In summary, it was a very nice stay with a few drawbacks. Positive: Super location on the wonderful sandy beach. The very large complex is so beautifully designed that the size is not even noticeable. The food was absolutely excellent, both in the buffet restaurant and in the a la carte restaurants. These were unbeatable in terms of location and ambiance, and the food as well as the service were fantastic. In general, the service staff as well as all employees were always friendly with a smile, and we truly felt welcome. Rather not so positive: Cleanliness and condition of the rooms were really not good (we had the Family Suite). If you have a toddler who crawls on the floor and into every corner, it is really not nice when they are practically black afterward. The sand in the shower was not removed on any day, used cups were not removed from the room, and to top it off, the bed was completely sandy even though it wasn't in the morning (was the blanket on the floor during the cleaning process???). Sorry, but for a hotel that wants to have 5 stars and at the very high price for the suite, something like this is unacceptable. Of course, the hotel is older, but our balcony was also really dirty. Regular cleaning with a steam cleaner would work wonders here. Our conclusion: We felt very comfortable, but the standard is more like 4 stars; you definitely should not expect the luxury that other 5-star hotels in the area absolutely provide. For that, the prices are a bit too high, although there seem to be large fluctuations here depending on occupancy. Since it is a beautiful property in a perfect location, and the staff are charming, we would come back again. It would also be good if there were a bit more of a selection of food on the beach than just salad or fruit. Because families with toddlers might not want to shower and change clothes twice a day to eat in the restaurant.

FellowTraveler734398

5

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5

Stayed 7 days in September. The adults exclusive area was fabulous. The owners of the hotel must be so proud of the hotel layout, architecture and finishing as the place is gorgeous. Food is excellent, and the different bars are also great. And of course the staff are lovely. We enjoyed, lazing, eating good food, swimming in the sea and a wander into the resort. Stalis and Malia a nice trip out on the bus. Before we went I did read some of the negative reviews; but when you're in a hotel which is truly 5 start they are insignificant. Well worth a visit!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi