Anniko

Cozy hotel with a good location, the owner brought fresh bread twice, we will come back 🇬🇷

We booked this property for 7 days, but gave up and moved to another hotel after just two nights. I strongly advise against staying here. We were encouraged by the positive reviews, but 99% of them did not match what we actually found on site at all. At this price, we were not expecting luxury, just basic cleanliness, decency, and hygiene standards. The only positive points were the clean, well-kept pool and the initial nice impression made by the owner. However, it quickly became clear how unprofessionally and absurdly this property is run. Verification and lack of information: Check-in consisted solely of showing a printed confirmation from Booking.com. The owner pointed at my name and asked "is this me" – zero verification of any ID documents. We received no organizational information (where or when to find her – we only saw her occasionally on the lobby balcony or at reception) nor any tips about the area. Condition of the room and kitchenette: The air conditioning was completely covered in mold – to the point that we spent our second day in the room feeling physically terrible (we suspect it was because of this mold). The ceiling was cracked, and the chandelier was barely hanging on. The cabinet under the sink smelled strongly of mold. Inside, there was a ruined wooden cutting board, dull knives, and cutlery – including a dirty plastic spoon covered in something resembling mold. We threw it away immediately and had to buy our own plastic cutlery, cups, and straws. For washing dishes, there was only a leftover bit of dish soap and an unhygienic, used sponge. Terribly designed bathroom: The bathroom drain was dirty and seemed improperly installed – the water did not drain at all and simply stood on the floor. The shower curtain also covered the toilet and the toilet paper holder, so after taking a shower, the entire bathroom (including the toilet paper) was completely flooded. Scandalous staff behavior and breach of privacy: On the second day, we were lying in the room because we felt ill and just wanted to rest (the room had been cleaned the day before, so we didn't need cleaning). We heard a bell ringing, but assumed it was at the reception nearby. An hour later, the bell rang again, but no one knocked on our door. Shortly after, a loud argument broke out between the owner and the cleaner. The owner knocked on our door asking if everything was OK – we said yes. Unfortunately, it didn't end there. The argument continued until we suddenly heard an extremely hard hit on our door with a broom. We were stunned, and right after, the cleaner unlocked our door herself, cracked it open, and walked away. Shortly after, the owner came by asking if we wanted cleaning today or tomorrow because the cleaner was leaving. All this stress could have been avoided if the cleaner had simply knocked like a civilized person. The owner didn't even apologize to us for this situation. Attempted scam upon check-out: After this incident, we packed our bags and left. The owner brazenly demanded payment for the full 7 nights from the booking, and after our firm reaction, she changed her version to 3 nights – even though we stayed for exactly 2 nights. Lack of hygiene, zero apologies, breach of privacy, and dishonesty. Stay far away from this place!

Very nice hotel. Good beds and nice rooms for the price. Vertinna is super, come with goodies in between. I felt taken care of. Coming back.