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Reviews from Guests

4.0/5

tripadvisor

3,636

Reviews

from real guests

luciedE6215FY

2

/

5

Me and my friends stayed at this hotel, just got back a few days ago. Like others have said if you don’t get up extremely early you aren’t getting a sun-bed, the best you will get is a bed behind the bar in over grown boggy grass 🥲. We payed for all inclusive so went to get a drink on our first day when we were handed a list of five cocktails which are on the all inclusive as well as being told we can only have vodka tequila or rum with mixers which we didn’t really mind. The only way to describe the cocktails is that vodka tequila and rum have been mixed into one, we tried them all and were disgusted by every one of them( there’s absolutely no difference between the alcohols) Similar with the spirit + mixers they tasted absolutely rancid too. All inclusive drinks are from a pre mixed machine, you’re given a cup basically filled half way with ice and a splash of drink and when we asked if they could be filled to the top we were told no. Multiple groups around us said the exact same about the drink situation, it was extremely disappointing when we payed that extra price for drinks included and they weren’t even bare-able to have. The first day was the last day we had any alcoholic drinks from the hotel meaning we spent ALOT more than expected on our nights out. The only other negative about our experience is parts of the room situation, we didn’t pay for a premium room so we were just in a standard room for three people. There was no storage so we basically lived out of our suitcases for the week, and between three of us we had two working plug sockets as the room was that outdated that the rest of the sockets weren’t the standard European plugs! The food was basic but we had no problems with this and the location is ideal for a drinking holiday too. Overall we had a really good stay just trying to forget all negatives but definitely wouldn’t recommend to book here.

N5764WKemilyw

5

/

5

Great food, wonderful staff and a location.

raysi2026

4

/

5

Heronissos Hotel delivers warmth and comfort in equal measure. The staff, the food, the sunshine all perfect. Exactly what we came to Crete for.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi