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Reviews from Guests

4.0/5

tripadvisor

343

Reviews

from real guests

Jet03769713807

1

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5

The only positive thing is the location, but Kissamos is very small; in 30 minutes on foot, you can visit the square and the seafront. Shower set never provided. There was no welcome water in the room. The pool was really small. There was never anyone at the reception; you always had to look for them somewhere. The Booking price included tourist taxes, but they wanted a total of €24 (for 6 people) more because they said Booking had made a mistake. Beach umbrellas provided for free, one of which was broken and we returned that same evening because it wouldn't open, but we paid €2 per towel per day; obviously they wanted cash payment, otherwise if I had paid by card they said they would have added taxes. The breakfast was horrible, very little choice and not worth the price!!!! The first day the milk in the pitcher was spoiled, then they provided more and it was good. The butter was all melted and there was even a spider on the sugar bowl, the Nutella was all sticky in the container. Breakfast starts at 8:00 AM, but since Kissamos is just a strategic place to visit Elafonisi and Balos, choose the option without breakfast; you will save a lot and, above all, you will arrive at the beaches early.

J4443AWnataliew

5

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5

Arrived late on a ferry. Welcomed and shown to our room. Nicely renovated bathroom. Pool area looked lovely Enjoyed breakfast and left for our next destination. When we realized we had left a hat behind we contacted the hotel. Wonderful service above and beyond to get our hat back to us. Much appreciated!

W6850MMchiaras

5

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5

We stayed for a week in this facility and we lodged in an apartment with a kitchenette. Beds were quite comfortable, spacious balcony, buffet breakfast with a wide selection (served on the rooftop with a view of the sea of Kissamos). The pool is huge and always clean, one of the best I have ever seen, and the attached bar is very convenient. The only downside: the kitchen plates, a bit outdated. Overall, a structure that I highly recommend for visiting the best beaches of Crete (Balos, Elafonissi, Falasarna).