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Reviews from Guests

2.0/5

tripadvisor

34

Reviews

from real guests

LittleMissExplorer27

1

/

5

We had one night here due to a flight delay. There should be warning bells in your head when you realise a resort has 200 spare beds in the first week of August.... Check in was chaotic and many people waited hours for rooms. Ok, a whole plane load of people being checking in at once is an exceptional circumstance. I do not understand how people were given keys to rooms which had guests in them already. Our room was in the Hotel Metropol, which is part of the Fereniki complex. We checked in at the Fereniki reception and were allocated a room in the Metropol - lots of local hotels are part of this same complex. The room we were eventually allocated was basic (I can live with that), and absolutely filthy. There was a cat in the room when we entered - which ran out of the open window when it saw us. The kitchenette units were greasy and spotted with some type of sauce. The bed linen was clean, but the pillows and mattresses themselves were very stained - large yellow and brown puddle marks on both. We didn't go looking for this, we saw it as we had to make the beds ourselves. The bathroom was smelly because of an open drain in the floor, and there was mould in all the grouting and around the door frame. All woodwork in the room was swollen from the damp atmosphere. The whole room smelled damp. The TV didn't work but was at the perfect height to bang your head. No air con and windows only along one wall so no air flow (we didn't really want the cat back anyway). The noise from the sea was very loud even through closed windows, but we liked that - soothing sound of waves rolling in across the beach (20 metres away). We didn't eat any meals at the hotel, even though they were included, so couldn't comment on the food. Overall if I had paid for this hotel, I'd be sorely disappointed and would be looking for my money back. If you ever find yourselves in the same situation with a delayed flight, you might do as some of our fellow passengers did, and wander straight along the beachfront to any of the other hotels that aren't connected to the Fereniki.

N9293YBmartinh

1

/

5

No TV. No telephone. No free sunbeds. No kettle,crockery,cutlery, hairdryer and place stank of sewage. Only upside was the Bella Italia,run by Costa. Cheap but good food and drink. If it wasn't for this taverna I would have gone home on first day. The Tropicana was very good as well. Beach was good and sea was like a millpond. Clear,safe for kids and warm. Would go back but not on an all inclusive basis. Queueing up for 30 minutes to end up with a plateful of lukewarm pigswill was not my bag. Ate out after trying one dinner there. Resort is good. Staff are good but hotel and hotel food was utter crap.

rodc957

2

/

5

we spent 12 nights at this hotel, there is a horrendous smell of sewage here ,we were in the blue newest part? the room was large , but lacking in the basics , no cups no kettle, no television that worked and a defunct wireless..the furnishings are tatty to say the least and the whole place needs a total refurb.We had a half board option , meals are taken at the Golden Bay hotel along the road, all food was uncovered and cold ,even water for drinks was cold,when an insect crawled out of the rice ,we were away on our toes never to return,absolutely disgusting, staff here were oblivious to any requests to heat food , all in all avoid at all cost.The only plus thing is staff at reception were helpful,and there is hot water but for us this is one to forget .ps our trip was holiday not business.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi