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Reviews from Guests

4.0/5

tripadvisor

324

Reviews

from real guests

PHJFunky

5

/

5

Or 5th holiday at ideal. A real favourite of ours. The hotel is a well established family run business that sits nicely in the small and friendly category, ideal for families and small family groups. The rooms are basic but spacious and perfect for our beds with a clean and well mentioned pool area, and a superb bar and attached restaurant. The food is excellent quality with a wide variety of choices and a dedicated olive wood fired pizza oven. Dishes are home prepared and the staff are amazing. The hotel is ideally placed only 15 minutes from the airport at Heraklion and is on a bus tour that provides great opportunities for travel and exploring. The beaches are a short walk and there are a range of restaurants and shops in walking distance with two supermarkets approx 1/3 mile from the hotel. Absolutely love it. A firm family favourite. Where we have made many happy memories as our family grew up.

U8624RYstevem

5

/

5

From the moment we got there we were looked after straight away, George, panda,zac and Christina plus the other staff make a great team and they all work so hard to make sure everyone is happy and having a good time, the cleaners work very hard and make sure your apartment is spotless, the food is lovely, we had a great 11 nights and would definitely stay there again, George and the team we thank you.

nasherbob

5

/

5

We travelled as a family, 8 of us in total including grandparents. When we arrived at the hotel later than expected due to a delayed flight the check in process was quick and painless. Very helpful staff from the moment we arrived, Panda who completed our check in and escorted us to our rooms was a constant during the holiday. Always happy, smiling and always working. The Rooms were as expected from a family run apartments and hotel, but perfect for us. The air con (charged at 10 euro pn) although in the bedroom kept the apartment cool enough. The rooms were cleaned every other day and bedding towels were changed. Before we flew we were warned about some building going on next door which is an extension for the hotel which will comprise of hotel rooms they are looking to open next year. There was work dltaking place during the holiday but this was generally all done before the afternoon and not disruptive at all due to all the heavy machinery and groundwork already being completed. The taverna for the hotel was brilliant. It was lively, friendly and the service was fantastic. We had planned to eat away from the taverna more when we were away but the kids loved the food as did everyone else. The pizza chef was fascinating to our daughter who loved watching him prepare the food. He was also very friendly and spoke with her about what he was doing. All the staff were very friendly and we genuinely loved our time. So much so we have booked to go again next year before we even left. Thank you Ideal apartments and we will see you again next year 😄.