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Mitsis Rinela Beach Resort And Spa
4.0 / 5
Kokkini Hani Heraklion






Reviews from Guests
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4.0/5
7,606
Reviews
from real guests
hayleybU2988PN
2
/
5
The main buffet is awful luke warm food, awful choice takes forever to get a drink.. The pool does not have enough sunbeds for amount of guests, life guard just removing your stuff if you have been gone for an hour. I am scared to go for lunch. Not enough seating in the lobby bar at night so standing up, takes ages to be asked for a drink. Absolutely no music or any type of entertainment around the pool in the day. Even when it’s raining nothing going on Inside either. If you didn’t book the restaurants before you get here you have no chance, put on a waiting list and never contacted. Have overheard 3 different groups at the pool saying they have been sick and making a complaint because they have been sick whilst here due to under cooked food. It looks like a 5 star but it’s miles away from it. Save your money
juenco
3
/
5
It is so hard to score this hotel, as the hotel itself, the grounds it sits in are beautiful.
We had a suite with swim up which was amazing and the water is heated so very pleasant.
The staff at reception were polite and helpful.
All the waiters, cleaners hotel staff were lovely and very helpful . The hotel itself is a 5 star, but,
THE FOOD
On a positive the pizza hut is lovely & breakfast is very nice good choice and the restaurant overlooking the beach for vip rooms is beautiful.....but.....
This is where it goes downhill.
Its a 3 star at most, limited choice and luke warm even when new batches are brought out of the kitchen they are not hot. Theres complaints of a lot of sickness , us included, plus the neighbours as we could hear them,( due to thin walls, )
A real shame, a gem of a hotel, just needs a good chef to overhaul the kitchen and the quality of the food it turns out.
eneod2026
5
/
5
What I really loved about this resort was the tasteful design of the place and the gardens all around. They really create a beautiful a beautiful clan atmosphere and the best feng shui. Additionally we loved the menu at the à la carte restaurants and the desserts and also the bars and cocktails were really good quality for an all inclusive resort.
The view from our room overlooked the sea and the cascade design allowed for some of the best pictures I have ever taken ! My wife and I would gladly book it again next year !
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi