Ekavi
3.0 / 5
Sfakaki Rethymno






Reviews from Guests
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3.0/5
82
Reviews
from real guests
D2364GTsonias
1
/
5
Our stay at the Ekavi Hotel in Sfakaki was extremely disappointing and unfortunately took a very serious turn.
Upon our arrival, several problems were noted regarding the room and the services, which did not correspond to what we had seen when booking. We also encountered several problems during the stay, notably regarding the service, the facilities, and the general conditions of the hotel. The most serious part remains the incident that occurred at the front desk. An altercation took place with the hotel manager, during which I was physically assaulted and scratched. After the incident, the manager also asked us to delete the videos we had recorded. We experienced this situation as a threat and felt unsafe within the hotel itself. For us, it is completely unacceptable to feel in danger at an establishment where we are supposed to be on vacation. There are plenty of negatives, the dirty towels....
Reisemaus6271
3
/
5
We stayed for 10 days at Ekavi Beach Hotel. Positively noteworthy is the friendliness of Sula. She has always stood by us throughout the stay with advice and deed. Be it with tips for trips, to hire a car or during the time when I was not so well in health. Now to the more negative points. The rooms were only superficially cleaned. Especially in the bathroom you don't exactly feel comfortable. There is no shower curtain, which has the disadvantage that the bathroom is under water after every shower. Unfortunately, it doesn't dry off as quickly. The toilet lid was broken. The toilet brush had already left its best years behind. The towels were unfortunately already getting old. The drain at the sink was leaking, so every time the faucet was opened, the water ran out and the feet got wet. Unfortunately, the room was only cleaned every two days. The rooms are very noisy and unfortunately can only be darkened from one side, so you are disturbed at night by the noise and light of the neighbor. We had booked half board. Breakfast was okay, but it has to be said that we could have walked blind to breakfast on the second day and found everything, as the same was always there. When we arrived we were made aware by Sula that Greek is cooked in the hotel. We were particularly looking forward to it. Unfortunately, the evil awakening came at dinner. It was more reminiscent of a canteen meal, bland, tasteless, unlovingly arranged and unimaginative. They couldn't handle my food intolerance inasmuch as they simply handed me tomato salad in advance every night. Already on the third day we did not use the dinner anymore. What we can especially recommend here is the Eleven within walking distance. We were not on the beach as he has already spotted us from above not addressed at all. The loungers were on top of each other, umbrellas were lying around, etc. The same picture presented itself every evening by the pool. Unfortunately, the umbrellas were never closed, let alone the loungers properly positioned. From that, unappealing. We can't understand the positive reviews 5* etc. In our opinion these people have never been to a corresponding hotel, otherwise they wouldn't give such reviews. Pictures speak more than words!!!
utekJ559AE
5
/
5
A small family-run hotel, super hospitable!! We felt welcome straight away and will be back soon, already counting the days...
The rooms are very clean and the in-house tavern leaves nothing to be desired. A big thank you to the whole family for this wonderful holiday
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi