Porto Skala Hotel Village

Could be amazing but it’s showing its age. Pool area very quiet so no need to fight over a sun bed but no atmosphere whatsoever. Could really do with servicing small draught beer instead of charging for a small can at 1 euro less than a large draught! The rooms are old and dated although our shower was recently done but the head board was fall off the wall, towels regularly cleaned but no thought as sometimes we had two towels and one hand towel, mugs not changed creamer for coffee on day one but non after that. The staff are all amazing and couldn’t fault them. Chris, Frank and Evelyn were fabulous. The food on other hands was slightly interesting. Breakfast was normally luke warm not much on the fresh fruit f or cereal options. We eat dinner on our first night there and so glad we didn’t book all inclusive, bland and again luke warm The bay across the road was small and brilliant if you love snorkelling. If it wasn’t for the staff I would have struggled to enjoy my holiday

We booked through Booking for 3 nights for 3 people. The free cancellation policy expired on July 19th at midnight. Unfortunately, I had an accident on July 20th that required surgery and subsequent rehabilitation. Communicated via email and phone with the subsequent sending of a hospital certificate, the hotel not only refused to refund anything but also did not even offer the possibility of a voucher or date change. Terrible

Very beautiful, welcoming hotel with a wonderful seaside location with courteous, efficient, and empathetic staff. A special positive note goes to Evelyn who welcomed, advised, and accompanied us throughout our stay (7 days). Only the two first courses offered need improvement, as they were repetitive and not up to the standard of the rest.