Belvista Luxury Apartments

This review gets 2 stars only because of the nice lady that works at the Bel Vista. I only write a review when necessary, probably not best practice. Firstly I am a middle of the road hate to moan father 48 year old father , I am not rich or middle class but still enjoy one or two holidays a year with my two children aged now 14 and 17 . I am not too fussy , and will be as positive as I can in all situations. … however TUI what are you playing at , how have you approved this appartment block. It’s not good. It’s not clean for a start , the pool is full of debris and insects . The grounds are not kept or safe , paving slabs barely visible with grass growing over the top. Other areas of the garden are unkept , no lawnmower visible . The rooms in particular the bedroom and bathrooms are so bloody annoying as you have to lean over to stand , due to the roof space . Not once in the week did we have any cleaning apart from the bin bag . Door handles fell off , cobwebs , a faulty stove , no smoke alarm , terrible beds and a staircase that feels like it’s about to collapse name a few. The light shades are broken , the bulbs are energy saving and poor . No towel changes the list goes on , then the location with the hill is not an issue , but their is no lighting so when you eventually hit the uneven dirt track . It’s not good enough and I feel let down by TUI , if for instance you pay £200 for a week then fine we paid £2300 and I wish so badly we did not choose that appartment . Avoid the appartment Bel Vista and if you have not been to Kefalonia before then don’t stay there ever , it’s not the best area . Go to Skala but please TUI don’t sell this holiday , standards are dropping massively .

Stayed at these apartments for 2 weeks. We were a family of 4. The views from the balcony are amazing. The cleaning ladies are lovely also. Only a 5 mins walk to the Main Street. Only 9 apartments. So peaceful and relaxing. If you want 5 star then this is not it, but would definitely stay again

Two bed apartment room 7 . All two bed apartments are at the top. Lovely view out on the balcony. Pictures on the web are very misleading, must have been taken a few years ago. Pool: although they had a machine that was supposed to clean it . it was put in every day we spent 10 days there and could never see the bottom. They have also painted over the no slip edge of the pool which left a very slippy surface. Rooms : Spacious but not cleaned in the 10 days, including bathroom and kitchen. Bedding and towels only changed once Safety: There were no smoke detectors or fire blanket in the kitchen . The only fire extinguisher was downstairs hidden in foliage. Also no fire assembly point or any other kind of advice written up anywhere. Bed bugs: We checked and were lucky they'd been treated , not so the people downstairs . although they'd got new mattresses " or so they were told" they had to ask to have the rooms treated. Some of the others we spoke to had no idea about the bites they had on them, but thought it was mosquitoes although they hadn't seen or heard any. Overall: We made the best of it .After having been to many of the Greek islands over 30 years . It was very much in need of a good spruce up. All said and done: Nice ladies looking after the place . Good placement in Lassi ,not to far up a hill. Definitely a 2star at most.