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Reviews from Guests

2.0/5

tripadvisor

68

Reviews

from real guests

W2124KWkasias

1

/

5

Do not book this hotel under any circumstances. Our stay here from 31/08/2026 was an absolute nightmare, characterized by severe misrepresentation, structural neglect, and active health hazards. The photos advertised online are a complete fabrication; the booking platforms display pictures of three entirely different, premium interior/exterior decors with vibrant finishes and modern furniture. In reality, the building is white, completely run-down, and filled with mismatched, rusted furniture. When I confronted the hotel manager, he openly admitted that the website pictures are exclusively of "Superior Rooms," meaning they are using a deceptive bait-and-switch tactic to dump paying guests into horrific budget rooms that have zero visual representation online.Worse than the aesthetic deception is the fact that this property is unsafe and structurally dangerous. We discovered live, exposed electrical wires sticking straight out inside the shower unit, and light fixtures throughout the bedroom were literally taped together. The room was plagued by severe mold, and the bathroom fittings (including the toilet and sink) were unstable and wobbly. Outside, there were safety rails missing from around the swimming pool, erratic pool opening times, and no lifeguard on duty.To top it all off, the promised amenities were broken or non-existent; the football table was missing entirely, the pool table was permanently jammed and missing its white ball, and the provided breakfast was cheap, unappetizing frozen junk. When we demanded a room change due to these hazardous conditions, management completely refused to help us, forcing us to remain in an unsafe environment for the first two nights. This hotel is a fraudulent, dangerous operation. I have taken extensive photos of the taped wiring, mold, and broken facilities, and I am formally reporting this establishment to international health, safety, and travel regulators. Save your money and your safety—stay anywhere else!

W8632ALruthn

1

/

5

Unfortunately, my stay was very disappointing. The room was not comfortable, and the bathroom and shower were poorly designed. When using the shower, the water would flow out into the corridor, which was very inconvenient and created a mess. The food was also not very good, with very limited choices and the same dishes being repeated almost every day. Overall, there was very little variety and many aspects of the hotel were below expectations. I would not recommend this hotel and would not stay here again.

alicealberti

1

/

5

We arrived early in the morning, everything was closed, and at the hotel, they told us we would have to wait until 3:00 PM for check-in (we knew that), which would have been fine if there were a secure place to leave our luggage, and the app said check-in was from 2:00 PM, and the explanation was that the app is wrong.🤷🏻‍♀️ Oh well... I look around in the meantime and see that the furniture is not the same as in the photos, much older and dirty. They finally give us the room keys, we go in, and that's where the surprise comes: the advertised rooms are not real, everything is old, broken, and dirty. You have to ask them to clean the room every day. Let's not even talk about the food... always the same miserable four things and poorly cooked at that. In short, stay away!!!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi