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Reviews from Guests

3.0/5

tripadvisor

511

Reviews

from real guests

BDJD1

3

/

5

First the good news: The location is excellent. The views from the rooftop are amazing. We opted for the more deluxe room with harbour view and the panorama from our balcony was exceptional! All the rooftop staff were very friendly but only one of the main reception members was friendly and helpful. But: The pool area is way too small for the size of this hotel. There are only 14 sunbeds around the small pool. The hotel bedroom was decent enough but it needs a refurbishment - it’s showing its age- but the bathroom is really awful and it is in serious need of renovation: the bathroom door stop doesn’t allow the door to open to wide enough (you have to step into it sideways past the washbasin), you have to almost slam the door to get it to close, the grouting around the bath looks terrible, there’s no shower mounted onto the wall (it’s basically hand-held), there’s a shower curtain rather than a glass door, the area in the bath around the plug hole looks awful, the bathroom door has previously been broken and patched back up and the ceiling has obviously peeled in the past and has just been painted over. The breakfast was quite extensive but we’ve had much better quality in other 4* hotels. We found unfortunately that many of the reception staff were functional rather than happy meet and greet types. Apart from one who really does deserve a personal mention. She’s called Agape and she always gave a cheery greeting as we entered and left and she was lovely to speak to. All in all there’s no way this is a four star hotel. It may well have been back in the years gone by but at the moment its only saving grace is its location.

550anthonye

2

/

5

Agree totally with previous review by "bev" cleaning practically non existent. Reception women dreadful, disinterested, rude. Too busy trying to look good...

beverleyr314

2

/

5

Upon arrival the room was dated small bathroom....shower head you have to hold so hard to wash uou hair properly...balcony no more than 2 feet and I actually mean 2 feet...made .feel nauseous This was supposed to be a superior room......the bed were so hard never had a good night sleep for the whole 10 nights The rooftop terrace doesn't open till 11am so you just sit in your room. Killing time....when it opens there are only 14 sun loungers which are not maintained kept breaking...my husband continually helping g people with the umbrellas which I were very hard to open if your elderly The best thing this hotel has is the view it is outstanding but doesn't warrant its 4 stars.....I would push to give it 2 Won't be returning

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi