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Reviews from Guests

3.0/5

tripadvisor

205

Reviews

from real guests

simonw796

4

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5

Right up to the last day I was going to give this place 5 stars. But, the last night I felt like not giving it 1 star. Have decided on 4 stars to make it fair. On the positives; arriving here actually made me feel like I was living in a postcard. The views are phenomenal. The staff were generally friendly and helpful. The receptionists always willing to help. The cleaning staff kept our room very clean. The restaurant staff always seemed busy but smiling and efficient. The negatives being that there was a mosquito net on the door of our room which kept the mosquitoes out but as soon as you went out on to the balcony you got bitten like mad. I put mosquito repellent spray, mosquito repellent band, citronella oil on pulse points, washed in lemon shower gel and lemon hand wash. Even smeared my body in lemon every time the bar staff gave me a lemon with my meal or drink. Also, on the last night the pool bar staff treated us different. We had been out the night before to see some greek music in a taverna in the town of Pythagora. On the last night there was a group of 10 people having food and the staff were over them like a rash. Giving them anything they wanted. But, with us we were not allowed certain seats even though previous nights they had allowed us. When I asked about desert, the waiter said one moment. A lady came over took our plates away and said nothing. When I asked again we were told dessert had finished no more orders taken. But, again deserts came out for the other table. Another customer had asked about desert and was also told no. She asked why are they getting something but I am not. The restaurant manager a lady came over and said "it happens like that" but answer is no. This was suppose to be last meal before going home but very off putting. When I was back in the hotel a man said is anything wrong (looked like the manager). I asked why were we treated differently on the last night of our holiday. He just said "well I hope you have a good journey tomorrow". I said "are you not going to apologise or investigate?" Man repeated himself saying "hope you have a good journey tomorrow. I complained using the TUI app and our rep who never came to visit so we never met said he would find out and get back to me. Then his shift had finished. Back in England and TUI phoned up offering me a gift voucher or bank transfer as gesture of good will. But, still no one has been able to say why were treated differently on last night? Not sure what we did wrong. I am afraid I think it unlikely we will return. But, up to this point staff had been fine with us. We always gave them a tip and tried to speak Greek with them which they seem to appreciate.

Curiosity31232416333

5

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5

The best beach in Samos. Stayed here for 11 days. Hotel has the best beach. Hotel room quaint but have all the amenities in the room for a pleasant stay. Rooms are clean and are cleaned everyday. Breakfast was included and was good each day. Staff are nice and very helpful. Shout out to Andrea at reception. Very nice and very efficient.

andreakP7022LN

4

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5

Located on a hillside. This gives a fantastic view of the bay. However, you should have a good condition, as there are many steps to climb to the pool or beach. The staff is incredibly friendly and helpful! The rooms are rather small but s e h r clean. The bathroom is also cramped and like everything here a bit old fashioned. The a la carte food is delicious, plentiful and priced within reach. Unfortunately, the bar closes at 10 p.m. I think it's too early. We would have loved to sit and play together. Within walking distance is nothing to achieve! We had tried to get to the next village on foot on the first day, which is life-threatening. Nothing works without a rental car. Just because of the water. In the hotel a bottle of water costs 3 euros, in the supermarket 50 cents. The hotel is a paradise for a pure bathing holiday and peace seekers! If you want some luxury and want to live centrally, you should refrain.