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Reviews from Guests

4.0/5

tripadvisor

344

Reviews

from real guests

S9512HBtonym

5

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5

We arrived at the hotel late at night, around 10.30pm, we had eaten on the plane, after travelling all day from Jersey, and was just ready to sleep , we were greeted by the owners Iianis and Ramona who at first seemed a little bit bemused as they didn't know what time we were arriving, and were told that the company who we had booked with had given us a semi basement room, which we never knew about, not really what you want to hear after a days travelling, but Ramona offered us a room with a view as an upgrade, which we were happy to pay the 15 euros for . we were told all the things about meals and was handed the obligatory piece of paper with the details of the hotel which is expected , so all good there. the room was a welcoming and delightful area just right for the two of us with a view over the pool on the centre block facing reception on the 3rd floor. on the first morning we went down for breakfast and saw what was on offer, at first , it wasn't what you would expect, but as we were on holiday we weren't too bothered,, we eventually found out how the system worked, and enjoyed our first breakfast , we looked around to see who our other guests were none who were English,, and noticed there may not be enough sunbeds out for everyone, so we bagged a couple of sunbeds after breakfast just in case.... we needn't have worried, as after around 20 minutes, all the others had either left for the beach or stayed in the lobby on their phones with the free WiFi. at this point the sun was blazing around 9.30am and up to 24 degrees , the pool looked rewarding and soon we were the only ones in it. we enquired about sightseeing and trips which were easily organised for us , and we eventually took the offer of hiring a motor bike for 3 days all of no problem for Ramona to sort out with no fuss, we were both warming to her and their cultures of how they operate. most evenings we were the only ones in the bar, and a pool table and football table were the only forms of entertainment, both of which we played most nights, it did seem tho that the other guests who were enjoying themselves also, didn't really take to the offers of using the bar, just the free WiFi. we were on holiday, so the bar was very useful for cocktails which were made exactly how we liked them and the odd beer and wine which went down well. it is a peaceful and relaxing hotel, with friendly staff willing to help out where they could, the food wasn't as good as what we were expecting, but it was still OK for the evening meal and it did state that it was basic food, so we just took it that it was how it was. it was the end of the season, and they were closing on the day we left, we will go back to this hotel, but maybe go for the bed and breakfast option so we can get out and visit the island more and enjoy the traditional Greek food, as my wife prefers fish which wasn't on the menu much.& also to see some more of the beautiful islands and visit the other Islands. if you want a peaceful and relaxing holiday this is the place to go, quiet, friendly, nice pool and bar and rooms , all in the middle of the Kos countryside. we made friends with Iianis and Ramona & Gregory (their son) and hopefully they will remember us when we return.

richardd585

1

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5

I am the partner of Pauline C, see her review, The Proprietor has told a Bareface lie, when they state, I asked or made a suggestion for them to find something to sue my travel agency, Firstly the Hotel proprietor is the last person you would say any thing to, The incident happen after three days stay, very aggressively their son came into the restaurant, saying it was 9.14pm the restaurant closes at 9.00pm , the other couple in the restaurant with their young son ask if they could have a few mins more to at least finish their meal, the son then got even more angry and started to shout, I then spoke saying he should not speak to hotel guests like he was, he then started to shout about Hotel rules, running off to fetch the hotel rule book, Surely if the restaurant closes at 9.00pm. there should at least be a allowance for people who arrive 15/20 mins. before 9.00pm to finish their meal. the son then started to say how badly people from the UK treat foreigner's his word not mine, From that night onwards we only used the hotel for sleeping and showering, we left soon as we got up and returned at night, the only time I spoke to the hotel to was too hand the keys in before leaving and on return , for the rest of our holiday we ate all meals out... Looking at the replies from the hotel to other people who did not give a good reviews, I can see how the proprietor attacks and blames everything on the guests, always the GUESTS is the problem, always the GUEST is the trouble maker ....

paulinecK280YL

1

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5

Please avoid this hotel and the people that run it. They are rude racist make zero effort to do anything for paying guests. Food is vile hotel filthy. We were thrown out of dining up because we hadn't finished our vile food on time by 9 o'clock in the evening. Very regimental constant rules and regulations. We were all-inclusive but only got wine and water with evening meal and tea or coffee with breakfast. Security guard stood watching what food you were taking to eat in the evening. This hotel and people that run it really need to seriously be investigated. We had to eat out all the time for all our meals as we were thrown out of the dining room. We want compensation for what happened and the fact we paid for our food there but got nothing. My son who has learning disabilities was left traumatized. Please someone investigate that hell hole and have it closed down.