Citi Live

Tiny rooms with separate beds. We asked for a double room and we were not given, on the Third party day, after moving and bringing the two single beds closer together, they put a "double" mattress on the two beds. Even smaller bathroom, dirty, the shower curtain was yellowed with signs of rust. Included shampoo, conditioner, shower gel and cream. Shower cap that crumbled as soon as I opened it and cotton pads that disintegrated as soon as I tried to use them. Towels do not change them automatically. Low quality breakfast, not spotless, but it was plentiful and changed in the days.

I've never experienced such a terrifying hotel. Change of sheets in a week, never made. Hair, not mine, everywhere. When we pointed it out, the lady shouted at me saying “WHAT IS THE PROBLEM? IT’S CLEAN!” and, leaving, as I watched her from the peephole, she also made me a gesture that was not at all nice. Of the breakfasts they say were available, there was nothing, at any time, from 8:00 to 10:00, always empty. Of the pool, not even the shadow. The window of our room, easily accessible from the balcony next door, remained open and did not close. I could attach so many photos, but I wouldn't want to upset the sensitive stomach of some users

We went as a couple for a vacation to several Greek islands, at the island of Kos we chose the Philippion hotel to stay for two nights and thankfully it was only two nights. I would like to mention that, before we made the reservations, we looked at different websites for various opinions about the hotel and that is why at the time of booking we asked for our accommodation to be in the renewed space of the Philippion hotel. I was answered that it would be dependent on the availability at the time of my reservation. Firstly, we had some difficulty finding the establishment because the hotel's facade did not correspond at all to the images that had been provided to us through the website where we made the reservation. When we found the hotel, we saw that it is not as "modern" as the images provided by its management appear. When we arrived at the room we were schoked because it had nothing to do with what we were expecting. The room was dirty, it was small and the bathroom was disgraceful. Secondly, this is a hotel that does not focus on resting its guests, as the cleaning staff at 8:50 am were knocking on the door to come and "clean" the room, yes, I put cleaning in quotes because they just made the beds. The bath towels were not even changed. We usually leave the towels that are to be changed in a corner of the room floor so that the staff can distinguish them more easily. In this case, the employees took the used and dirty towels and put them back on the bed. The price we paid for our stay was not cheap, which is why I was so outraged by this experience. Finally, we were led to think that this hotel had a swimming pool, which is completely false. When we asked about the pool, they told us that it was a mistake on the part of travel agencies and that they are tired of saying that they don't have a pool, which doesn't really add up because we made reservations individually and even here on Tripadvisor they say that this establishment has a pool. . Without a doubt, we do not recommend nor will we return to this hotel whose real name we do not even know, it was a horrible experience.