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Reviews from Guests

2.0/5

tripadvisor

54

Reviews

from real guests

Vanerei

4

/

5

Family-run hotel. Excellent area 15 minutes on foot from the Portara. Our room, which for heaven's sake I had chosen myself, is a bit dated, especially the bathroom, still with the shower curtain. However, the property has more modern rooms but at significantly higher costs. Pleasantly surprised by the breakfast offered by the property.

sofiapA1909GR

1

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5

Unacceptable behavior from everyone. Initially they had sent an email about the arrival time so they knew, nevertheless they call us when we were on the ship for arrival time. We arrive on the island and call again to say to go to the room faster because he wants to leave. We got there and the guy had gone out of the accommodation out on the street and as soon as he saw us from afar shouted if we were for his rooms. He didn't even welcome us and we enter the reception and ironically tells us "what to give you and a map for a day you will sit." He drove us running into the room no coincidence and delayed more while it was his job to welcome us. And we got to the room didn't even tell us the time of check out and just left running. The next morning it is exactly 11 a.m. and there comes a boy who knocked hard on the door and we didn’t open in the first ten seconds but we shouted to him to wait. After ten seconds, it hits again. We open up to him and he says it's exactly 11 and we have to leave like we're gonna sit down until night. We went to the reception to pay the remainder amounting to 2€, and probably the owner did not tell us good morning or how the room was. He sees us and says you are $2. And I tell her with a card. And he says in the most ironic and insulting style, my girl, have you ever been to a hotel? No, I'm telling her we don't have cash and we're not obligated. And it says, ironically, I give it if it is to pay with a card the 2€. So do you know how long the bank holds us? We don't answer it because it was unreliable. The child comes and asks what happened and she tells him. And the kid says nice you can pay by card. And I go pay and the kid asks me what time we're leaving. But we would go to another accommodation because they didn't have room available for more days. And I tell him we're not leaving today. And the ungrateful owner goes away and says, "Of course that's why they come here for a night." And they didn't say a thank you. INCONFIDENCE to her majesty. Only how they'll win and rude. Despite this, the room is excellent but it does not matter with such behavior. Shame on them

679flaviov

4

/

5

Traveling with family and friends with children in tow, great experience the room was a little smaller than shown in the picture, I had the Junior Suite with Balcony, but cute and functional even if the balcony was not the one in the picture but on the other hand had two small and that was it. Located in a strategic area a stone's throw from the center and the main beaches, the Service is from Hotel starred beds made and daily cleaning with towel change a real surprise, the owner does not speak English and seemed a little unhelpful in return the guy at reception was friendly and helpful to every request. Nice experience would recommend.