Comfort

We arrived and had an average welcome. The property itself is in a great location and only a 30 min walk from Rhodes Old Town. The owner Franc and his wife do a fantastic job of running the hotel. Breakfast: Was average and food was bearable. Chicken nuggets / croissants etc Accommodation: The room was very clean and the bed comfortable. Room was made up every 1-2 days. Walls are quite thin and could hear people snoring / banging around. Location: A very quick 30 minutes drive from the airport with easy street parking. It’s situated bang in the middle of a residential area. With businesses running opposite, so don’t expect it to be quiet. There is a motorbike repair shop and a glaziers. Pool: Is a very small area with minimum sunshine. Did not go into pool as time of year was a little chilly. We opted for Faliraki beach which was only 20 min drive. Summary: Not much to grumble about but if you want a peaceful nights sleep then look elsewhere. 6/10

We chose this hotel as the starting point for our tour of Rhodes and spent two nights here. The convenient location in the new town means that the beautiful old town is about 20 minutes away on foot. All of the important sights are within easy reach from here. Our apartment is spacious, with a double bed, two single beds, an armchair and a small kitchen that we only used to boil water. The apartment was clean, the bathroom had a proper shower. Everything is a bit dated, but recommended for a short stay for little money. The breakfast is typically English and delicious. The beach is very close, just behind a road. The staff are friendly and accommodating. The only drawback for us: the bed is as hard as a board.

Let me recount my stay at Comfort Hotel Apartments in Rhodes, a tale of highs and lows. Initially, everything seemed splendid as we were greeted by a charming receptionist and settled into a lovely room. Our excitement was palpable. However, as days passed, a change occurred. The receptionist we had come to know suddenly vanished, leaving us in the hands of the hotel owner's family. Regrettably, they spoke neither German nor English, leading to communication barriers that dampened our experience. To make matters worse, during one of the housekeeping rounds, our room was overlooked. Despite bringing this to the attention of the staff, the issue remained unresolved until the intervention of the hotel manager, five days later. Needless to say, this oversight was disappointing and cast a shadow over our initial positive impressions. As our departure day approached, we requested a slightly later check-out time due to a late evening flight. To our astonishment, the response we received was disheartening. The hotel staff offered us an exorbitant rate of 65 euros for the extension, a stark contrast to the 45 euros we paid per night. Such an unexpected and unreasonable charge left a bitter taste in our mouths. In sum, our stay at Comfort Hotel Apartments in Rhodes was a mixture of delightful moments and regrettable incidents. While the room and initial reception were pleasing, the language barrier, the oversight in room cleaning, and the unjustified fee for a late check-out marred our overall experience. With some improvements in communication and service, this hotel has the potential to truly provide comfort and satisfaction to its guests in the future.