Romanza Mare Hotel

We booked our holiday through Loveholidays, and I strongly recommend reading this before booking this hotel. The biggest problem is the misleading advertising of the rooms. The photos shown when we booked were of beautiful, bright, blue-and-white Greek-style rooms. However, the room we actually received looked completely different — much older, basic and outdated. When we asked about it, we were told that the rooms shown in the pictures are “Premium” rooms and ours was a “Standard” room. The problem is that when booking through Loveholidays, we were not given an option to choose between Standard and Premium. If there is such a big difference between the two, both room types should be clearly shown with their actual photos and customers should know exactly which one they are paying for. I have uploaded photos showing the difference between what was advertised and what we actually received. The room was clean, but very old and had several maintenance problems. The fridge handle was broken and fixed with screws, the bathroom was outdated and the bathroom door could not be locked. In my parents’ room, the main door handle was positioned vertically instead of normally. The TV did not work and there was no remote control. We were also given only one room key, and there were no convenient sockets next to the beds. The food was very repetitive and almost the same every day. I understand this is a 3-star hotel and I was not expecting luxury, but in my opinion the facilities and services are below what I would expect from a 3-star hotel. Also be aware of the €5 tourism fee per room, per day, which was not clearly shown to us when booking. The nearby beach is small and located between hotels. It is not really a fully sandy beach, but it is usable and there are water activities available, although they are quite expensive. If you walk up the hill, there are more restaurants and food options. I do want to give credit where it is deserved: the staff are very kind and friendly. A special mention to Svetlana at reception, who was absolutely lovely, helpful and probably the sweetest member of staff we met. My complaints are not about the staff, but about the accommodation, maintenance and especially how the rooms are advertised. I knew I was booking a 3-star hotel. The issue is not expecting luxury — it is expecting to receive something reasonably similar to what was advertised when I paid for the holiday.

​We stayed at this facility for 5 nights, and it turned out to be the classic 3-star hotel, with excellent strengths but also several aspects to improve. The location is definitely excellent, being just 10 minutes from both Rhodes city and Faliraki, which makes it a very convenient base for getting around. Another great advantage is the pool, especially convenient for children who were able to end each day with a swim, in addition to the great kindness and availability of all the staff. The less positive notes concern primarily the rooms, which definitely need to be modernized, especially the bathrooms. The judgment on the food is also mixed: breakfast is praised and varied, both sweet and savory, and there is nothing to complain about (in fact, I am attaching some photos); dinner, on the other hand, definitely needs improvement. Out of 5 evenings, we dined quite well only on two occasions, while for the other three, the quality left much to be desired, although in the end, there was always something to eat. Overall, it is a good solution for touring the island, but with more attention to detail and the cuisine, it could make a significant leap in quality.

Ive had a lovely holiday in greece with my partner. The hotel needs fixing my bed in the bedroom was broken the door in the bathroom needs fixing coudnt close the door. The chairs in the dinning room needs fixing. I nearly fallen of the chair. They need new day beds by the pool,again I nearly fallen of the daybeds. The staff need to collect the empty bottles by the day beds. The food needs updating. They also need entertainment.