Sun Palace

This was our fifth time staying at this hotel, and overall we’ve had another lovely holiday. We’ve always enjoyed coming here, and although this will probably be our last visit, we’ve made some fantastic memories. The water park is absolutely amazing and one of the main reasons we keep coming back. Both of our children (aged almost 4 and 9) absolutely loved it, along with the evening entertainment. A special mention has to go to George, who keeps the water park facilities spotless. He does a brilliant job and works incredibly hard. The room (806) was huge and perfect for our family. It had two bedrooms, a bathroom, two balconies, plus a third balcony off the kitchen area (although it was locked). The extra space made such a difference, especially when one of the children was asleep, as we could still enjoy an afternoon drink on the balcony without disturbing them. We also visited the Mexican restaurant, which was excellent. The food was really tasty, and the service was incredibly fast. The snack bar food was a little repetitive, but it was always nice, and there was enough choice for everyone to find something they liked. One evening, however, the main restaurant was disappointing. The pizzas were badly burnt, which was frustrating as that’s one of the only things our son will reliably eat. There was also no salad left on the salad bar during peak time. While we understand it was busy, the food replenishment really needs to be quicker. During our stay we also booked a four-hour speedboat excursion from the beach around the corner, which was brilliant. Unfortunately, my seasickness got the better of me, but that’s certainly no fault of the excursion itself! If you’re looking to explore the island, I’d highly recommend visiting Tsambika Beach. It’s around a 20-minute drive from the hotel, and you won’t be disappointed. The beach is beautiful, with crystal-clear water, soft sand, and it’s perfect for families. Rhodes Old Town is another must-visit. It’s an unbelievable place, full of history, character and fantastic places to eat and drink. We also revisited some of the places that meant so much to us from our wedding here. Sadly, the restaurant where we celebrated has since closed down, and we weren’t allowed access to St Sophia Chapel to recreate some of our wedding photos, despite asking the security guard. Although we appreciate rules have to be followed, it was a little disappointing and, combined with the fact we’ve now visited five times, it’s probably why this will be our last trip to Rhodes. We travelled with friends this time, which made the holiday even more enjoyable. The hotel offers great value for money—you really do get what you pay for, and it’s not an overly expensive place to stay. Finally, a huge shout-out to the entertainment team and especially Andreas behind the bar. He’s an absolute credit to the hotel and, in our opinion, the best Greek barman on the island. (Not forgetting the waterpark pool bar guy!) Overall, despite a few issues with the restaurant on one evening, we’ve had another fantastic holiday. We’d also say to anyone reading the reviews not to be put off by some of the negative comments. In our experience, quite a few of them seem exaggerated, so take them with a pinch of salt. Every holiday has its little hiccups, but we’ve always found this hotel to offer great value and a genuinely enjoyable family holiday. Thank you to everyone who helped make our stay so enjoyable

We spent two weeks here and the hotel is unfortunately not worth the money. Room: Worn. Periodically the water disappeared, the toilet needed to be flushed several times and there was no soap on arrival. Cleaning was non-existent for two weeks – only the top sheets and sometimes the towels were replaced. Restaurant & Service: Extremely high noise, stressed staff and poor service where you had to look for your own cutlery. The water dispenser leaked and the soda tasted lukewarm, diluted and rejected. Facilities: No more pool towels, we never had time to get any during the entire stay. Don't come here.

I am here at the moment and although the staff are fantastic and the water park is amazing that is where it ends , of a night there is no reprieve from the heat your choices are to sit in the swelting heat or sit in your air conditioned room , the drinks are warm , and the entertainment is crap last night it was a micky and Minnie mouse meet and greek band that should be left as background noise and not the main event , this seems to e a trend in Europe and so I think its time I went out side of Europe again even if it is just so that I can sit and have a drink in comfort, oh yes the bars close at 12pm or 10pm uk time , and there is no Internet in your rooms or anywhere that you want to sit , the food has been OK so far but I still have 8 days to go so let's see shale we