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Reviews from Guests

4.0/5

tripadvisor

89

Reviews

from real guests

antoinec593

5

/

5

Great hotel in a very good location. Perfect welcome, very kind staff. Small individual villa but with the service of a hotel. The breakfasts are very hearty and very good. Beautiful view of the sea. I highly recommend it. We loved it.

Wander53788075181

5

/

5

Stunning everything perfect, kind and helpful staff Breakfast 10 Cleanliness 10 Everything beautiful

cwo_hh

1

/

5

The website of Abrazzo Villas advertises as follows: Villa in Imerovigli Exclusive villas at Europe's most sought-after travel destinations. Exquisite luxury awaits you. You can find some things here, but no luxury. The room rate was 230 euros per night. We had booked the villa with a private pool. The furniture is absolute cheap furniture, the hinges are completely rusted, and the seating options are full of stains; cleanliness in the outdoor area is nonexistent. The private pool was full of flies, and there was a small net by the pool that you had to use to clean the pool yourself. There was a dehumidifier in the room, and it also smelled musty. The cheapest LED lighting was installed, and the outdoor outlet was also hanging loose. The bathroom, the shower, was also poorly constructed. We had booked 3 nights and moved to the right side of the caldera after one night. The manager was unyielding; he said it was from the last guests and that it couldn't always be renewed. That may be true, but the entire room has not been maintained for years. You cannot demand luxury prices and then fail to deliver. The price/performance ratio does not match at all here. The receptionist was helpful, and the outdoor furniture was cleaned after our complaint, but a stay was no longer possible for us.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi