Asteras villas

We stayed for 4 nights in the Phoebe suite and I must say we had a great time, even though it was the lowest suite compared to the others. Clean rooms and daily towel changes. The staff is very kind and Ivette was always very helpful and kind even before our arrival. Comfortable bed and air conditioning in the room. Spacious and comfortable rooms. Excellent breakfast on the small terrace and the view from every room is wonderful, especially at sunset from the personal hot tub. Furthermore, the location is very central! I highly recommend it.

There are only 5 villas. They are beautiful. Yourgis (George) was our reception and concierge. We love him. Eduardo was our porter and he delivered breakfast to our terrace each morning. He is amazing. We had a private hot tub. The location is perfect. There is so much in the area.

The location of the hotel is excellent, in the centre of Fira with an absolute amazing view. We stayed in the Astrophelia suite which was a huge room and balcony although some of the furniture is a little shabby and due an update. There is a walk way through the balcony which means that the balcony and hot tub is not particularly private and you need to close the door of your room to avoid people from seeing inside but we were aware of this from reading reviews prior to booking. We also had noisy neighbours - screeching and singing loudly at 11pm which we could hear from inside our room. There is nothing that the hotel can do about this but if you are a light sleeper then you may wish to consider a less central location. George was very helpful and responded to WhatsApp promptly as well as assisting with our bag. The hotel website advertises sparkling wine on arrival and champagne breakfast as standard. We were not served a welcome drink and no champagne was served with breakfast. Although this wasn’t a huge issue, there are many hotels in Fira and for us this was one of the stand out details that helped inform our decision so we were disappointed that it wasn’t quite as we had envisaged. There was no complimentary water in the room, despite the hot weather and the fact that the tap water is undrinkable. There was a charge of 2.50 euros for the single bottle of water in the fridge, for the price we paid for the room we felt there should have at least been one bottle of water available on arrival without charge (and indeed the information booklet in the room suggested that there would be). The room did not include bathrobes and slippers, again despite the description on the website. This was annoying as we hadn’t packed pyjamas but was not the end of the world. In conclusion, the view from this hotel sells itself and the staff were super friendly but some small (and relatively inexpensive) touches would have improved our stay and the website should be updated in order to manage guest’s expectations.