Blue Suites Hotel

SCAM HOTEL ALERT This hotel is a scam. It previous operated under the name of Arise Suites Fira. Under that name, there were numerous reviews online to detail the tactics they used to scam people. In 2025, they changed to a new name, Blue Arise Fira, and it was available to book under major websites such as Expedia and Booking.com. We booked ours through one of the websites during spring 2025. As we got closer to our holiday, red flags begin to appear as this hotel is a scam and fake operation. No one ever answered the phone, no emails were replied to. We began to pressure our booking agent to investigate while also conducting our very own research. The amounts of errors we find were overwhelming. Their emails on their website contain typos; almost all of the photos taken were old stock photos; they used an email that does not associate with them for communicating with other booking websites. The email they used were found under the managing company called Aegean Key, which does not list Blue Arise Fira under their management. Because of how hard we pressed, they eventually picked up the phone and answered one of our emails. They ignored our request to do a live WhatsApp video to verify their authenticity, and honestly provided no evidence that their hotel was actually real. With less than 72 hours to go, this hotel announced their "closure", and our booking was cancelled. We highly suspect that Aegean Key would be involved in this, as they never replied to our emails about whether they manage Blue Arise Fira. Please do a thorough research before booking, and avoid anything listed under Aegean Key as we cannot verify whether it is also a scam operated by the same people behind Blue Arise Fira.

dishonest disappear with money and nn answer the phone nor allele mail no paid from last year and are gone, I have to turn to a consumer association avoid them as the plague have deleted even the site advised against incorrect

FRAUDSTER THIEVES! I booked a room for two people for one night in August. They took my money twice on two different dates then cancelled the booking saying they were moving us to another accommodation. I'm asking for a refund and they don't answer anymore. Scammers 100%. I don't think I'll see my money again. I will arrange through bank