Kamari Blu Boutique Hotel

I purchased a flight + hotel package through VolaGratis, staying at Hotel Kalamari Blue Boutique from 24 to 28 August 2025. My experience was seriously negative in every respect: hygiene, safety, assistance, correspondence between what was advertised and what was actually received. Upon my arrival, no staff present: open door, but no Welcoming. The entrance was invaded by a very strong smell of mold and moisture, which extended throughout the structure. The room was dirty: hair and hair everywhere (on the floor, sink, shower), mini fridge smeared, bathroom with irrespirable musty smell. The bedspread was stained, the sheets never changed for 4 nights, towels hard as carpets. The air conditioner was outdated, noisy and smelly, never maintained. The bed was made of masonry, very hard and uncomfortable. No hair dryer in the room, only one available for the whole structure. The breakfast, advertised as a buffet, was of poor quality: unrefrigerated food (sliced deteriorated), dried cakes, withered tomatoes. For health reasons, I avoided touching the food and had to have breakfast outside, at my own expense. The description spoke of garden, terrace, solarium: non-existent. Fire extinguishers without maintenance label — serious lack of safety. Falsified distance from the airport: it is over 6 km, not 3 as stated. The owner proved grumpy and indifferent after my reports. No assistance or availability. The structure is not even worthy of a star, other than 3 stars. After the stay, I sent formal complaint with photographic and video documentation. The response received from VolaGratis? After weeks of waiting: no proposal for a refund, but only a 70 euro voucher, which I rejected as grossly inadequate compared to the disruptions suffered. I then initiated formal proceedings through antitrust and consumer associations. Warning: the reviews on the VolaGratis and Booking website were misleading. To find negative feedback consistent with my experience I had to search on other platforms. This raises questions about the transparency and reliability of published reviews. Conclusion: What was supposed to be a relaxing holiday turned into a humiliating, stressful and unhealthy experience. I strongly advise against booking through VolaGratis: • zero control over the quality of the facilities • zero concrete assistance after the stay • zero respect for the customer I hope this review will help others not to live the same misadventure as me.

The decision to review a star not for the antiquity of the room or the hotel in general, which all in all in a holiday does not matter, but for the lack of cleaning, lack of hairdryer, lack of shower curtain... in short, lack of desire on the part of the hotel to be such. We took this structure for one night after a cancelled flight, and found a dirty room, dirty fridge, stained sheets and hair inside so much so that we preferred to sleep on the bedspread, bathroom difficult to use because of a missed curtain in the shower that forced us to dry the entire bathroom, in short, a bad experience. The receptionist's face when I asked where the phone was in the room then...

Dilapidated hotel. Dirty, in the room there were holes everywhere I was afraid to put my head on the pillow. A pitiful bathroom without glass protection flooded everything when showering. Shower head broken, mini mini television only in Greek language among other things felt alone, yellowed fridge ugly and fetish shame really not to have taken pictures!!!! The horrible breakfast. Horrible doughnut usually the time for breakfast at the hotel is relaxation but I ran out for breakfast the second day. Dirty, old placemats. Old furniture from '15/18. Point in favor and it is a miracle is its location a few steps from the sea of Kamari but honestly I prefer to spend a little more and stay with dignity and take an extra walk to the sea. Dear Sam you should review your hotel a bit and your policies both transfer and luggage storage at the end of your stay are just asking for money. For those who book this hotel I recommend not to use the overpriced transfer 40 euros for two couples. Better take the bus or rent a quod. Too disappointed.