Carmen Mini Guest House

I agree with another reviewer, you only get what u pay for, one would expect at least a clean bed and room, we were met at the door with a three foot high pile of the local restaurants black bin bags of rubbish right outside the downstairs front door, there is graffiti all around the door, we were taken inside by Sophie our greeter, who was a very nice girl, pleasant and wanting to help. We had two rooms booked, one for myself and the other for my friend. The first room we went into smelt very bad of urine, it looked like the cleaner hadn't been that day, as the mirror was dirty. As we left to check my room, my friend closed the door and the handle came off in her hand!!! We went to my room, which was initially better than the first, we decided that she couldn't use the first room so we felt forced to share the second room, Sophie left us to unpack, but it soon became apparent that this room was not acceptable as well, we pulled back the bedding to find pubic hairs!!!! The pillow cases were very damp, making the pillows wet, the towels were very wet! Sophie was still on the premises so we told her there was no way at all that we could stay in that room either. We were left to walk the streets at 10pm looking for somewhere to stay, we could only trust a four star hotel as we could not rely on another guest house. This cost us £75 for one night, we feel the owners of the guest house should really compensate us for this as the experience was quite upsetting, we,re not twenty something's so this certainly was not an ideal situation to be in!!! Please please look carefully when booking anywhere.

Positive: - Perfect location - nice little common kitchen - spacious room with big closet - nice shower unit, looks new - humble price - fast and free WiFi Negative: - There is no cleaning service. We've stayed there for 4 days and it was okay, but might be a problem for those staying longer - No place to leave luggage and no help from staff with regard to this matter. You have to check out at 11am, and if your flight back is in the evening, the only solution is to go to the train station and leave luggage there - No reception. In order to check in, you have to call the manager from the airport and arrange a meeting to get your keys (available only from 2pm) - The shower was leaking - Our window was facing the balcony of the neighbors' room. They were nice people and didn't approach it, but nevertheless it is quite uncomfortable when someone is smoking and talking right in front of your window in the morning

It is a nice clean and superb location! close to everything! The room are clean the staff very friendly and helpful. It is not Hilton but it is clean the bathroom OK the room is a normal hotel room Very good location very good customer service