Hotel Southern, New Delhi

3.0 / 5

•

18/2, Arya Samaj Road, Karol Bagh, New Delhi, India 110005

Reviews from Guests

3.0/5

437

Reviews

from real guests

ramya3003

We visited hotel southern on Jan 20-22 of 2025. , with family and 2 kids. Aged 7 and 10. We took the family suite. We read the reviews posted earlier and were sceptical but since my parents had insisted upon their experience , we decided to stay here. The room was nice and clean. There were two single beds for the kids and one double bed for us. Not much walk around space after that., but we needed that sleep space after a tiresome day of travel. The bathrooms were clean and had hot water whenever we needed . The linen and supplies were to our satisfaction. The breakfast spread was good for southindians. There was parantha and bread as well. We booked our delhi local tours from them for a very reasonable price. Everything was smooth and good. I totally recommend this .It's a very old hotel , with room very close by but decently maintained and the rooms being close by didn't cause any issue for us.

SamDxb25

I used to stay in this hotel 30 years ago and based on their website assurance that the property is in good shape and having a lot of nostalgia from the past, I suggested this place to my family and it is a decision I deeply regret. We booked the family suite and it was in the old complex and it was in a pathetic state, the water bottles supplied (glass bottles) were dirty inside and under the cap (never cleaned); mattress and bedsheets were dirty and stained (red and what seemed like menstrual blood), and the mattress springs were poking our backs; we asked for a change of room immediately in the new block (so called) and we were shown a few rooms. Rooms on 2nd Floor smelled of cigarette and their staff were occupying one of the room and smoking with the doors open; when I questioned the guy who was showing me the rooms on how they allow this, he said there is nothing he can do about it. As there were no rooms available as what we had booked; we reluctantly took two rooms in Floor 1 of new block and had to pay an additional Rs. 4000 just for a few hours of sleep (we checked out 5 am the next morning). They were prompt to ask for the money before even apologizing for the poor shape of their rooms. Again one of the room smelled of sewer and after multiple complaints and threatening to leave, the finally sent a maintenance guy and all he had to do was turn on the master exhaust and the smell was gone in a few minutes. They let us suffer all the time because they wanted to not turn on the exhaust ! The second room, the AC was weak and hardly was cooling, we slept just with the fan on. I usually refrain from negative reviews as I know it impacts someone's business; but this hotel, that used to be my favorite in Delhi; is now not fit for humans and I cannot let another person suffer due to all their false promises on their websites and the other reviews online (most of which must be fake) hence this honest review. I am posting a video I took showing how dirty it was under our bed; in addition to all the filth and mold you can see a cigarette and a beedi under the bed. Please don't chose this place unless you have a death-wish.

srivathsans2023

Rooms- Room we booked through the customer service wasn’t given to us. They keep changing what they say and need to have a written proof. Room was pathetic Private tour Travels - the travel office next to the hotel doesn’t have any clue on what they do. We booked the private tours for 2 days for 7 passengers and the car they gave couldn’t accommodate. I have a email stating all these info and they complain that we have informed only 4 passengers. Restaurant- the free morning breakfast is a disaster. The dishes they provide is pathetic and especially the sambar is a hot water. Location - it’s a pretty good location but not for foreigners.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Game Room

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Alternative meal arrangement

Ironing Service

Car park [charges apply]

Norwegian Spoken

Latvian Spoken

Portuguese Spoken

Hindi Spoken

Entertainment Staff

Protective screens in common areas

Soundproof Rooms

Suit Press

Non-smoking Rooms

Daily disinfection in common areas

Security [24-hour]

Hot water linen and laundry washing

Cash withdrawal

Air conditioning in public area

Spanish Spoken

First aid kit

Nightclub/DJ

Snack Bar

Elevator

English Spoken

Hebrew Spoken

Facilities for Disabled Guests

Tamil

Korean Spoken

Ticket Service

24-Hour Front Desk

Icelandic Spoken

Catalan Spoken

Grocery Deliveries

Hair/Beauty Salon

Doctor/nurse on call

Staff trained in safety protocol

Room sanitization opt-out available

Nepali

Dry Cleaning

Guest rooms seal after sanitization

Car park [nearby]

Shared stationery removed

Czech Spoken

Restaurant

Physical distancing of at least 1 meter

Body thermometer

Daily Housekeeping

Sanitized kitchen and tableware items

Free face masks

Smoke-free property

Special Diet Meals (upon request)

Hand sanitizer

Safe dining setup

Contactless check-in/out

Heating in public area

Cashless payment service

Indonesian Spoken

Tours

Temperature check for guests and staff

Room Service

Dutch Spoken

Khmer Spoken

Croatian Spoken

Lockers

Wi-Fi in public areas

Library

Laundry

Professional-grade sanitizing services

Finnish Spoken

Rooms sanitized between stays

Karaoke

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Game Room

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Alternative meal arrangement

Ironing Service

Car park [charges apply]

Norwegian Spoken

Latvian Spoken

Portuguese Spoken

Hindi Spoken

Entertainment Staff

Protective screens in common areas

Soundproof Rooms

Suit Press

Non-smoking Rooms

Nearby Location

Arun Jaitley Stadium

4.76 km

India Gate

4.99 km

5 Available Room Types

Family Room

23 Square Meter

Electric Kettle

Cleaning Products

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Daily newspaper

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Trouser press

Accessible by elevator

Accessible by stairs

Carbon monoxide detector

Fire extinguisher

First aid kit

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Royal Southern

23 Square Meter

Electric Kettle

Cleaning Products

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Daily newspaper

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Tea/Coffee Maker

Complimentary tea

Free bottled water

Free instant coffee

Minibar

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Trouser press

Accessible by elevator

Individual air conditioning

Non-smoking

Safety/security feature

Smoke detector

Executive Deluxe

20 Square Meter

Electric Kettle

Cleaning Products

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Daily newspaper

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Free bottled water

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Interconnecting Room(s) Available

Sitting Area

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Trouser press

Accessible by elevator

Individual air conditioning

Non-smoking

Safety/security feature

Smoke detector

Annex Building Deluxe Room

18 Square Meter

Electric Kettle

Cleaning Products

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Daily newspaper

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Free bottled water

Desk

Sitting Area

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Trouser press

Accessible by elevator

Individual air conditioning

Non-smoking

Safety/security feature

Smoke detector

Annex Building Super Deluxe Room

20 Square Meter

Electric Kettle

Cleaning Products

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Daily newspaper

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Free bottled water

Desk

Sitting Area

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Trouser press

Accessible by elevator

Individual air conditioning

Non-smoking

Safety/security feature

Smoke detector

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Breakfast service

Snack Bar

Grocery Deliveries

Buffet-Style Restaurant

Restaurant

Special Diet Meals (upon request)

Room Service

Front Desk Services

Ticket Service

24-Hour Front Desk

Lockers

Entertainment and Family Services

Entertainment Staff

Cash withdrawal

Air conditioning in public area

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Heating in public area

Family/child friendly

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Daily disinfection in all rooms

Ironing Service

Protective screens in common areas

Suit Press

Daily disinfection in common areas

Hot water linen and laundry washing

First aid kit

Doctor/nurse on call

Staff trained in safety protocol

Room sanitization opt-out available

Dry Cleaning

Guest rooms seal after sanitization

Shared stationery removed

Physical distancing of at least 1 meter

Body thermometer

Daily Housekeeping

Sanitized kitchen and tableware items

Free face masks

Hand sanitizer

Safe dining setup

Cashless payment service

Temperature check for guests and staff

Laundry

Professional-grade sanitizing services

Rooms sanitized between stays

Languages Spoken

Norwegian Spoken

Latvian Spoken

Portuguese Spoken

Hindi Spoken

Spanish Spoken

English Spoken

Hebrew Spoken

Tamil

Korean Spoken

Icelandic Spoken

Catalan Spoken

Nepali

Czech Spoken

Indonesian Spoken

Dutch Spoken

Khmer Spoken

Croatian Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Car park [charges apply]

Family Rooms

Soundproof Rooms

Non-smoking Rooms

Security [24-hour]

Elevator

Facilities for Disabled Guests

Car park [nearby]

Tours

All Spaces Non-Smoking (public and private)

Designated Smoking Area