Osborne Holiday Resort

We have previously stayed in this establishment maybe 4 years on the trot. So thought it would be nice to return and see the staff and old friends. We were met by old staff Rocky, I believe Mr Kumar and both Rajs were not there. It was like a ghost town, nevertheless we thought if we have to pay for a sunbed and drinks that’s fine. How, shocked were we to be told by Rocky for guests only. This is the second establishment we were turned away from.(Now before anyone states we are currently residing in a hotel with a pool) Sometimes nice for a change of scenery and to catch up with old friends. I would have thought this place is screaming out for custom, but appears not. I don’t know how long this place will stay open, spoke to two English couples who vowed never to return. In their words they said it brings basic to a whole new level. I expect Rocky was only repeating what he’s been told by management, but were the business acumen?? Left shocked..

Really really dated hotel. Not one of those dated ones that you can say has an "old school charm" about it, it's just very run down. Feels and looks very dirty. I stayed in peak season and the hotel was absolutely dead (January 2025) Pool is dirty and didn't see anyone in there, hardly anyone even uses the sun beds, saw the same guy a couple of days, that's it. No security safe box in the rooms, they have lockers downstairs that you can access between 8am-8pm which isn't ideal (and they charge you 50 rupees per day for the privilege!) NO WIFI in the hotel other than reception area is absolutely terrible in this day and age, it doesn't even reach the pool area, literally just the reception area. There seems to be chickens and roosters breeding somewhere within the property and this is very noisy. They said it was in the neighbouring block, but felt like it was next door to me as it was that loud.Very annoying. Cheap on paper, but massively overpriced for what is on offer. You can get much much more for your money elsewhere. I paid for 6 nights, but left after 2 nights to move to a other hotel because it was that bad

This was our first back to Goa and the Osborne after covid and had found it difficult getting back with Visas, Airlines and even getting in touch with the Osborne. The hotel is under a new management structure, same owners though. When we arrived we were shocked to see how much it had been scaled back. Only Phase 2 is open now, and some of the rooms there are privately run/owned (so we were informed). Most staff had gone with only a small team, the bar by the pool was not used as well as the seating area by the bar. When we arrived there were 5-10 rooms occupied and as most were Indian guests the breakfast choice was fantastic, an Indian buffet. Given that the hotel had to rely on domestic business while Europe was locked down the change was not surprising. We loved it! More peaceful, better food. The wifi is now free. Not sure if Verda will open it up to package operators again, I have seen queries on the Goa forums. Back in '24