Qutab Clarion Collection

The rooms were spacious and clean and the housekeepers are great. They always replace my immaculate clean white bathrobe and they clean up my mess, even arrange it on top of a table runner, my fashion jewelries scattered all over the room when i tried and matched with clothes. Their food was good, for local choices and more important compared to the scary descriptions i heard, they were not as unhygenic. I have NOT experienced those bad handling of utensils and food like holding glasses in the mouth/rim or wiping silverware in their aprons or clothes. Their poolside and entrance area was decorated for a local/Indian wedding and it was an amazing experience. We eat at different parts of the hotel, with a view.

It's a great place and setting. In spite of winter time, it presented a cosy look but was over dark and cold once we spent time there. Things that were on off dampeners - They kept the door open which made it difficult to keep warm and also was a distraction. Music was loud and soft in patches. There was no theme to the music. Was sparsely staffer which meant we had to wait difficult to call for water and help as needed. Food - soups and starters are good though it had limited options. Team attitude towards errors a dampener. Add to it it was highly over charged. Very avoidable.

In summary: - hotel rooms were dirty and tired in need of a significant facelift - staff were polite but poorly trained in the basics of customer service - strange set up whereby you could only take breakfast in your room and the adjoining restaurant was so dark and gloomy it was almost impossible to see the food. - pretty expensive by Delhi standards for what you got I would strongly recommend you stay somewhere else! I was in Delhi for three days on business and this hotel had been booked for me by someone I was visiting. After one night plagued with issues I left the hotel. The staff at checkout were not overly surprised when I said I was leaving and whilst I complained about all of the issues there was no allowances made with my final bill. I spend a great deal of time travelling and whilst hotel quality varies widely this is down there with the worst I have stayed in.