Hotel Dew Drops

The location of this hotel is convenient. It is near to Mantri Square Sampige Road Metro station. I booked a 'Classic Room' in this hotel by directly calling the reception. The cost was cheaper that that shown on online hotel booking websites. Hotel is not in premium category, but definitely good. TV remote was not working. Complimentary breakfast was tasty and had sufficient options. Enclosing room photos.

Frustrated with Hotel Administration. I parked my Cycle inside hotel nearby entrance as suggested by their hotel staff. Some outsider came inside and stolen my cycle lights. Escalated this issue to administration immediately. Lights worth INR 300 only, but, Hotel is not willing to come forward to understand the security breaches or security threat or security loop hole within their premises. Hotel lacks proper security personnel. They agreed to pay 300 and later reverted their promise. They recovered one of my stolen right, to collect that again I have to spend ~INR250 for commute. For this silly issue, I did a follow up for 3 weeks and finally frustrated with their irresponsibility.

Worst experience for our function organised there. What they showed is different from what they did. We were cheated big time on food items. No guilty expressed from their side. Unsatisfied with this organisation