Jc Chalet

The hotel is located in a very secluded place in Juhu area. The rooms are quite average and requires serious servicing. The hotel is quite good if visited alone. There are no restaurants attached to it and also the bathrooms are not quite well maintained. It is better to avoid this hotel and shift to other non-branded hotel in the vicinity.

I visited this hotel on 25 th feb 2020. Room was full of dust . Bad sheet were stinking. Bed was broken. There were mouse and lizard inside room. When asked for change, front desk staf said " mouse is regular and does not harm". Washroom was even more pathetic.leavs of near by tree was projecting from broken glass. Pl do not think to stay.

I booked only 1 night at deluxe room in this hotel. After arrived they gave us small and dirty room, where shower didn’t work right. They were open to change our room according to our reservations in 30 minutes, we waited 2 hours! Finally we get the right room. Room was dirty, dusted and without the window. In toilet was mildew and dirt. Although they told us that payment by cards isn’t acceptable. It was big surprise because at booking.com they didn’t mention about that fact. First we get info that terminal is broken and it will start working tomorrow then next day that management was change and we can’t pay by card at all. After call to Booking.com customer service and try to negotiation benefits of this misunderstanding we finish with nothing! Finally we need to book another hotel for the last night in India and pay extra fees. So... dear travellers never never book room in this hotel. Location can be good but it isn’t worth stress and get cheated.