We reached the hotel in morning in mid August 2017 and completed all formal procedure including documentation. However we did not check into hotel as they had unusually high price for early check in. We left our luggage there and went for our day long trip.
When we returned to the hotel in evening around 6PM, we checked into rooms. However:
- Room service was too slow. We got drinking water ourselves. Had to wait for 45 minutes to get shower kit.
- On requesting for lock key / access card they refused saying that their system is faulty and asked us to inform every time we want to open/unlock hotel room doors. How could one stay like this? My cousin sister and nephew felt insecure and could not sleep in night! We too were uncomfortable.
- On checking about restaurant with a-la cart option, they confirmed availability. Reaching to restaurant they turned around!
- On next day, the breakfast was also not available in ample quantity. They took 45 minutes to provide some more stale stock!