Hotel Vimal Heritage

4.0 / 5

•

D-148, A/2, Durga Marg, Bani Park, Jaipur, Rajasthan 302016

Reviews from Guests

4.0/5

494

Reviews

from real guests

Paradise54875050943

I had one of the worst hotel experiences of my life at Vimal Heritage. I am extremely disappointed with the overall service and facilities provided during my stay. The main issue was the air conditioning, which was not working properly at all. Despite informing the staff multiple times, no proper solution was provided. It was very uncomfortable, especially in such hot weather, and it completely ruined my stay. The room was not maintained properly and did not match the expectations shown online. Cleanliness was below average, and the staff response was slow and unprofessional. Instead of solving guest problems, they kept giving excuses. A hotel should provide at least basic comfort, but unfortunately this property failed badly. I chose this hotel expecting a peaceful and comfortable experience, but it turned into a frustrating and stressful stay. The management seriously needs to improve customer service, room maintenance, and especially the AC system. Guests pay money to relax and enjoy their stay, not to suffer in uncomfortable conditions. I would not recommend Vimal Heritage to anyone looking for a quality hotel experience. There are many better options available. Very poor management, poor maintenance, and overall a disappointing experience from start to finish.

gabrield164

The host was helpful. The room was comfortable and the bathroom facilities were good. The breakfast was decent too. It's an attractive traditional building. The cafe attached to it is a pretty good one with a pleasant shady outside area. Lastly, the cost for the room wasn't too steep. Don't book based on the pool (unless they get round to cleaning and fixing it)

Dreamer37117665954

It was a very good experience that we had in Vimal Heritage Vikram was very great with us and gave us everything we need. The bar and restaurant inside the hotel is marvellous and the price are very correct.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Staff trained in safety protocol

Indonesian Spoken

Tours

Swimming pool

Daily disinfection in all rooms

Temperature check for guests and staff

English Spoken

Alternative meal arrangement

Room Service

Dry Cleaning

Car park [nearby]

Garden

Dutch Spoken

Car park [charges apply]

Air conditioning in public area

Invoice provided

Croatian Spoken

Norwegian Spoken

Restaurant

Physical distancing of at least 1 meter

First aid kit

Hungarian Spoken

Hindi Spoken

Wi-Fi in public areas

Car park [on-site]

Nightclub/DJ

Fax/Photocopying

Laundry

Library

Massage

Daily Housekeeping

Game Room

Souvenir/Gift Shop

Hebrew Spoken

Finnish Spoken

Facilities for Disabled Guests

Car park [free of charge]

Ironing Service

Shared Lounge/TV Area

Rooms sanitized between stays

Ticket Service

Face coverings on staff

Special Diet Meals (upon request)

Daily disinfection in common areas

24-Hour Front Desk

Hand sanitizer

Terrace

Karaoke

Hot water linen and laundry washing

Swimming pool [outdoor]

Currency Exchange

Security [24-hour]

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Staff trained in safety protocol

Indonesian Spoken

Tours

Swimming pool

Daily disinfection in all rooms

Temperature check for guests and staff

English Spoken

Alternative meal arrangement

Room Service

Dry Cleaning

Car park [nearby]

Garden

Dutch Spoken

Car park [charges apply]

Air conditioning in public area

Discounts recommended for you

Get an exclusive discount and book now!

4 Available Room Types

Royal Deluxe Double or Twin Room

Air Conditioning

Desk

Fan

Outdoor Furniture

Shower

Toilet

Towels

View

Royal Deluxe

Tile/Marble floor

Smoking allowed

Sleep comfort items

Electric Kettle

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Free Toiletries

Toilet

Shower

Kids shampoo

Lever handle on door

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Free bottled water

Room service [24-hour]

Royal Deluxe Room

21 Square Meter

Accessible vanities

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Internet [LAN]

Free Wifi

Cable Channels

Telephone

Air Conditioning

Fan

Linens

Private Entrance

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Kettle

Refrigerator

Daily housekeeping

Desk

Sitting Area

Tile/Marble floor

Trash cans

Window

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Accessible by stairs

Individual air conditioning

Safe

Safety/security feature

Smoking allowed

Royal Suite Room

28 Square Meter

Accessible vanities

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Cable Channels

Telephone

Air Conditioning

Daily newspaper

Fan

Linens

Private Entrance

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Kettle

Minibar

Refrigerator

Desk

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Window

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Accessible by stairs

Individual air conditioning

Safety/security feature

Smoking allowed

Facilities Details

Pool and Spa

Spa

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Alternative meal arrangement

Room Service

Buffet-Style Restaurant

Breakfast service

Restaurant

Special Diet Meals (upon request)

Front Desk Services

Ticket Service

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Nightclub/DJ

Kids club

Karaoke

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Souvenir/Gift Shop

Common Areas

Library

Game Room

Shared Lounge/TV Area

Terrace

Cleaning Services

Staff trained in safety protocol

Daily disinfection in all rooms

Temperature check for guests and staff

Dry Cleaning

Physical distancing of at least 1 meter

First aid kit

Laundry

Daily Housekeeping

Ironing Service

Rooms sanitized between stays

Face coverings on staff

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Languages Spoken

Indonesian Spoken

English Spoken

Dutch Spoken

Croatian Spoken

Norwegian Spoken

Hungarian Spoken

Hindi Spoken

Hebrew Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Tours

Swimming pool

Car park [nearby]

Garden

Car park [charges apply]

Family Rooms

Car park [on-site]

Facilities for Disabled Guests

Car park [free of charge]

Designated Smoking Area

Swimming pool [outdoor]

Security [24-hour]