Hotel Donkheala

It was the most horrible experience I had in any of. the hotels in India. I visited Gangtok in early Jan, considered to be peak season. I reserved two rooms through recommendation and accordingly paid the full advance (at higher rate). Upon arrival, while check in, realised that it was an absolute hoax. There was no light in some portion of the corridor, where rooms were allocated. the area was full of cobweb and shabby. No hot water supply! Bedsheets were full of stains and dirty!! The whole environment was unliveable!!! Thus, asked for refund. Mr. Navin (owner) refused to return the money and tried to fork out more by suggesting to take tour package from him at an enormous charge (nearly 4X time of the normal price). I had no choice but to look for alternate accommodation in the night. Upon request for the refund, Mr. Navin used foul language and stopped responding to phone calls. I tried to reach him using alternative numbers but he disconnected . I recommend NOT even consider to visit their website and pay any cent before personal approval of the ambience and the hospitality shown by the staff specially from the owner Mr. NAVIN!

Worst hotel ever seen. I thought It would be fun by booking hotel in mg road Gangtok. It was extremely worst and it looked like room hadn't been cleaned for weeks with dirty walls dirty bedsheets.. It was really damp and dirty.

We stayed in this hotel several years ago in February, because it is located in the end of MG Marg and we managed to book it extremely cheap (actually less than 500 Rs/ per night). The property s bad and dirty. If you decide to stay there, bring your own bedsheets or sleeping bags. The bathroom was pathetic. The furniture was old. TV was working. Now they offer same horrible cheap rooms in 2500+ Rs! Stay there if you get a really low price or go for other options which offers Gangtok & MG Marg itself.