GenX Usha Kiran Agra

Going to this hotel was a nightmare; after entering my experiences are as following 1.Light in the lift was not working. 2. In the corridor there were insects and gutkha spits 3. Discarded furniture was kept in the corridor, with empty alcohol bottles, which had attracted mosquitoes and flies. 4. Bed sheet had spit spots, though they changed it after multiple requests. 5. Curtain was broken, wasroom was unhygienic 6. In the night we saw cockroaches in the room, that's when we decided to leave the hotel and booked another hotel, but the staff harassed us and didn't allow us to checkout, we spoke to the GM of this hotel through one guy's phone then they allowed us to checkout. 7. I forgot my blazer in the room, which when I went to collect in the hotel, they refused to return, when we found it in the room, this guy in the picture ran behind us to hit us. 8. Staff threatened us saying "This is not Delhi we can hit you and show you that this is Agra" Please be aware before booking this hotel that staff is aggressive and unprofessional along with all the issues i mentioned above.

I checked in late night at pratpura Usha Kiran on 30/12/19,the fo Mr.Gurinder, Mr.Jagdish n h.k staff were awesome in terms of greetings, attitude, They even assisted in taking my late night food orders. The FNB staff was not responsible enough to even to reply about food place d for my kid. There was too much of noise from next room bcoz of some group arrival fo staff made them quite.These guys managed it effectively. Next day a kind lady took my c/o which was again smooth n responsive. The buffet b/f was amazing in terms of taste.Thank u to all of u for making my stay comfortable. Mayur.

Awesome hotel, they gave me best experience of stay in hotel, co-operative staff they help us in making the trip memorable, Management is supportive. Best for family trips, amazing food quality, near to city.