Beten Waru

My friend and I have plans for a staycation. Following certain condition, I cant arrived earlier than our plan, however we still could manages and drive for more than 3hrs from Denpasar as we understand the room is paid and non refundable. We dont expect that the room not as confort as the image, not even clean in guest room. We were arriving almost midnight, so tired. The building creepy ghost, and we decide to find another hotel at 2-am. This was ruining our short escape. I dont understand why there are still "Best Review" and that was information lead me to this desperation.

It’s unfortunate that I have to write this negative review but it’s good to be honest especially with making other travelers aware. I found the staff except for 2 were very unfriendly especially the owner, his son who was based in Denpasar was pleasant. I had room 1: bathroom was not clean (Eg. Pic attached), the mattress needed replacing as it sloped in the middle and there were insects on cobwebs inside the mosquito net etc. I can’t attest to other room conditions. I paid same price as booking.com but direct and didn’t get breakfast but to be honest I looked at the kitchen and it was best I didn’t eat there. On the plus side, the pool was lovely and well maintained.

Its a beautiful panorama room ,good price ,great value , very friendly staff . Nice swimming pool . Breakfast ok . We will come back ! Thank you so much ! 👍👍👍👍👍. We had a very clean room .The only problem is the stairs you have to climb . But than you have a room in the sky which is great